New Landing How can we help? Atelier Mobile view is not working – Cannot scroll over a thumbnail image

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Atelier
  • #230646
    peter4576
    Member
    Post count: 168

    Hi guys

    I dont know if this is due to the change you helped me with, when setting max height and width on thumbnail.

    Either way the mobile version is no longer working at all. You can only scroll a few pixels outside the thumbnail. The scroll on top of the thumbnail is “dead”, so the page is none scrollable at all.

    Really hope you can help.

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    #230975
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Peter,

    Your site is now working normally for me on my iPhone 6.

    Thanks,
    David.

    #231062
    peter4576
    Member
    Post count: 168

    Hello David

    And, before you answered, had you then tested a product-page which I reported? Like this for instant: http://deboerdigitaal.com/beeershop/produkt/fuglsang-150-30-fl-33-cl/

    Its still failing on my 6″ android, fullHD display when in vertical view.

    Thanks

    Peter

    #231064
    David Martin – Support
    Moderator
    Post count: 20834

    Hello,

    No I tested the link you provided.

    Now you have pointed me in the direction of the single shop page I see the issue.

    Please try adding this CSS and re-test:

    @media only screen and (max-width: 767px)
    .single-product #main-container {
        overflow: visible;
    }

    Thanks
    David.

    #231136
    peter4576
    Member
    Post count: 168

    Hi mate. Thanks!

    Sorry, but this did not help ๐Ÿ™

    #231221
    David Martin – Support
    Moderator
    Post count: 20834

    I missed two brackets on the media query.

    @media only screen and (max-width: 767px) {
    .single-product #main-container {
        overflow: visible;
    }
    }

    I added that and the page is now working for me.

    – David.

    #231646
    peter4576
    Member
    Post count: 168

    Sorry pal, that didnt do the trick neither ๐Ÿ™

    #231848
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The scroll is working perfectly on my phone screen. Please clear your device browser cache and try again.

    Thanks.

    #233529
    peter4576
    Member
    Post count: 168

    Hi David

    Sorry, but it is not. Make sure you try this link: http://webshop.fuglsang.dk/produkt/fuglsang-150-30-fl-33-cl/

    And as soon as you try and scroll over the image, baby dies…

    In vertical model

    Pls test

    Thanks

    Peter

    #233998
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Peter,

    I see this happens on the touch event, only when your touching the image you cannot scroll.

    I cannot replicate this on our demo: http://swiftideas.com/product/cloyd-shirt/.

    Can you remove your modifications and re-test?

    Thanks.

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