New Landing › How can we help? › Cardinal › mobile site showing up on Desktop

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Cardinal
  • May 13, 2015 at 5:23 pm #174677
    aryelrivero
    Member
    Post count: 15

    Hello,

    When my client views the website full screen on her Retina display Mac, it is showing up as the mobile version. Is there a way to restrict the mobile version to only show on mobile devices?

    Thanks,
    Aryel

    May 13, 2015 at 5:28 pm #174682
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    May 13, 2015 at 5:59 pm #174689
    aryelrivero
    Member
    Post count: 15

    Hello,

    She has, and the desktop version comes up on Safari and Firefox, but the logo is messed up and it doesn’t show well.

    Attached are some screen shots.

    Attachments:
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    May 13, 2015 at 6:14 pm #174695
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Probably he has some emulation turned on Chrome, that’s not normal.
    Does it happen to you?

    Try Chrome in incognito mode
    http://browsers.about.com/od/googlechrom1/ss/google-chrome-incognito-mode-osx.htm

    -Rui

    May 13, 2015 at 6:32 pm #174699
    aryelrivero
    Member
    Post count: 15

    I’ll ask her to do that. It’s doesn’t happen to me. But I was curious if there was a way to adjust the resolution threshold for when the mobile site appears on a desktop. Is that possible?

    ~aryel

    May 14, 2015 at 12:48 pm #174902
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Hello,

    Sorry I didn’t get you, what you exactly mean ?

    May 14, 2015 at 1:08 pm #174909
    aryelrivero
    Member
    Post count: 15

    Ideally I’d like the mobile version to appear only if the viewer is using a mobile device, not if the screen is resized to a smaller size. I’d prefer that the site just be cut off if the user closes the window to much.

    Is that possible?

    Thanks,
    Aryel

    May 14, 2015 at 1:31 pm #174920
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I’m afraid that’s not possible sorry, responsive sites go off screen size, so reducing the browser width to a size of an iPhone is just the same as viewing on an iPhone

    – Kyle

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