New Landing › How can we help? › Atelier › Mobile Site – Product Pics breaking display

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Atelier
  • May 19, 2016 at 9:08 am #268609
    Fobulis
    Member
    Post count: 10

    Hi,

    If any of my products in my shop have a slider for extra images(more than 1), it won’t display on mobile. What it does is display the full size of these images and stretches the display out so far you can’t even see or scroll. However if the product only has one image (bracelets) It will display correctly. Attached is a screenshot of the distorted mobile display. Please advise

    Thanks

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    May 19, 2016 at 10:29 am #268631
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    May 19, 2016 at 10:42 am #268636
    Fobulis
    Member
    Post count: 10
    This reply has been marked as private.
    May 19, 2016 at 11:43 am #268661
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade all plugins and wordpress and check for issue after that.
    Thanks
    Mohammad

    May 19, 2016 at 11:52 am #268664
    Fobulis
    Member
    Post count: 10

    I see. There is no specific solution to this? Does not seem update will change much since this was working in even earlier versions of the theme and WordPress..

    May 19, 2016 at 12:13 pm #268677
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You are using the latest version of theme that is compatible with woocommerce version 2.5.5 while you are using the woocommerce version 2.4.13.
    Thanks
    Mohammad

    May 20, 2016 at 1:08 am #268886
    Fobulis
    Member
    Post count: 10

    Yes i have tried to update Woocommerce, WordPress and Swift Framework. Still nothing

    It seems that my product page is running files from a caching folder for it’s CSS and JS files.
    While on your demo it’s not using the same styles and not pulling from a caching folder like mine is. Ive attached the screenshot.. Please help!

    Thanks

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    May 20, 2016 at 7:58 am #268920
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I see that you are using any cache plugin. You can delete the cache that is created by plugin.
    Thanks
    Mohammad

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