New Landing › How can we help? › Themeforest Theme Support › Dante › Mobile site menu is not working

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Dante
  • July 23, 2015 at 1:31 pm #197105
    TLpro
    Member
    Post count: 34

    Don’t know what happened but the mobile site main menu stop working except the footer menu still working. Need help urgently.

    Thanks.

    July 23, 2015 at 1:53 pm #197112
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Your site isn’t loading.

    Have you set a menu as your mobile menu?

    – Kyle

    July 24, 2015 at 9:40 am #197363
    TLpro
    Member
    Post count: 34

    Hi Kyle,

    What do you meant my site isn’t loading? It is working on computer, tablet. Only the mobile site main menu doesn’t show up at all. The footer menu in the mobile site is still working.

    July 24, 2015 at 9:48 am #197365
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Go to Appearance > Menus and for your menu you need to check the ‘mobile menu’ box

    – Kyle

    July 30, 2015 at 5:36 am #199193
    TLpro
    Member
    Post count: 34
    This reply has been marked as private.
    July 30, 2015 at 7:58 am #199206
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You need to update the theme

    – Kyle

    July 30, 2015 at 12:42 pm #199312
    TLpro
    Member
    Post count: 34

    Hi Kyle,

    How to update the theme? Where can I find the update button?

    Cheers,
    Christal

    July 30, 2015 at 12:47 pm #199315
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You should have an update in your dashboard

    – Kyle

    July 30, 2015 at 1:02 pm #199320
    TLpro
    Member
    Post count: 34

    Hi Kyle,

    I think I’ve update all my plugin but the mobile menu is still not working.

    July 30, 2015 at 1:04 pm #199321
    TLpro
    Member
    Post count: 34

    Oh Kyle,

    I found the update button. I will try it again first. Thank you.

    July 30, 2015 at 1:07 pm #199322
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    July 30, 2015 at 1:07 pm #199323
    TLpro
    Member
    Post count: 34

    Thank you so so much Kyle!

    The mobile main menu works again after I updated the theme!! Awesome!

    July 30, 2015 at 1:21 pm #199332
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great 🙂

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    Posted in: Dante
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