Mobile related articles

[Mohammad – SUPPORT]

Hi,
Can you please check with another machine?
Thanks
Mohammad

[camind]

hi,

seems to happen on a tablet view port on this page http://www.cancermind.com/baking-soda-cancer-cure-info/ as well as other pages….

But again doesn’t happen always

see attachment

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[Mohammad – SUPPORT]

Hi,
My colleague, Mr. Kyle will assist you shortly.
Thanks
Mohammad

[camind]

ok

[Kyle – SUPPORT]

Hi

I can’t replicate this issue, have you tested on iPad

– Kyle

[camind]

hi,

no I haven’t tested it on an i-pad, I only have changed the view port on the desktop browser to tablet size ect.

Thanks

[Kyle – SUPPORT]

It’s fine for me on all browsers when I resize all the way down

– Kyle

[camind]

hi,

yes that also is the case for me to….the issue does not happen all the time. Depends on what articles show up and what post etc. It happens for me i would say 1 out of 10 times on that particular article.

thanks

[Kyle – SUPPORT]

That’s odd, I can’t debug it without replicating the issue and I’ve tried many times. It may just be a glitch once in a while when you load the page

– Kyle

[camind]

Hi,

This actually happens more then i first thought…..just tested again and it happens on my Android phone as well as tablet and mobile view-ports tested on my desktop. All cache deleted when tested. Page tested on is http://www.cancermind.com/antipd1-cancer-treatment-news/

I attached a screen shot of the issue from the android Mobile.

Thanks

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[Mohammad – SUPPORT]

Hi,
It seems fine to me. So please check attachment.
Thanks
Mohammad

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[camind]

hi,

yes I’m sure it looks fine sometimes, but it cant just be me if it is happening on multiple devices.

Also it is hard to reproduce the problem sometimes because it depends which articles show up. So at times it will always show a issue and at other times it won’t show at all.

I just did it on my phone 5 times in a row, that’s why i attached you the screen shot.
Thanks

[Mohammad – SUPPORT]

Hi,
It depends upload the Title text of article. I increased the text and test many times but it always worked fine to me. You can decrease the text size to check.
Thanks
Mohammad

[camind]

Hi,

I don’t know what the root cause is but i do know that it all depends on the combination of which articles show up.

in page http://www.cancermind.com/cancer-study/

For instance as you see in the attachment those exact four articles in that widget will always show up with the glitch. If you refresh the page and another combination of articles pops up then the glitch goes away. But if you keep refreshing the page until the first combinations show up, glitch is visible again.

That’s is the best way i can explain it. The glitch is always there. Just is not visible unless the right combination of articles show up.

My advice is to go to that page and make sure those exact four widgets are displayed and then adjust view port until error happens.

Today while checking this the glitch was visible 5 times in a row. But again it all depends on luck when the glitch shows itself. But trust me it is always there. I have saw this glitch probably 100 times already. And also this doesn’t only happen on one device so it can’t just be the device itself. This is a real error.

Thanks

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[Rui Guerreiro – SUPPORT]

Hi,

Couldn’t replicate. Is that screenshot from a real device or it’s an emulator?

check my screenshot from a Samsung S4 device
https://www.dropbox.com/s/b7jwu21qfvpdtu2/2015-05-12%2010.09.49.png?dl=0

-Rui