New Landing How can we help? Themeforest Theme Support Joyn Mobile Navigation Problem

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Joyn
  • #124904
    imweird
    Member
    Post count: 132

    Hi there.
    I am having this issue.

    I build a website which is basically a “one-pager” with 2 extern pages (news & gallery)

    In order to achieve what i needed i’ve created a MENU with some “custom-links” in it which allows me to navigate into the “one-page” section with the “smooth scroll effect”.

    Due to the fact that I have two external pages, i didnt use the simple “#section” but the whole domain link http://www.sample.com/#section

    Everything works fine in the desktop version,
    but in the mobile it doesnt work.

    Can you look into this plz?

    Thank you.

    #124905
    imweird
    Member
    Post count: 132
    This reply has been marked as private.
    #124908
    imweird
    Member
    Post count: 132

    the problem affects the “one page sections”.

    When i use just “#section” as custom link it works on mobile – but it clearly doesnt work when I am on and external page cause, its clear, it doesnt find it.

    When i use the whole link as custom link – the page goes all black.

    #124909
    imweird
    Member
    Post count: 132

    Another hint!

    It is related to the “Preloader/Transition Options”
    When Page Transitions is “Disabled” it works.

    When Enable, It basically start to load the page and freeze there.

    #125357
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Are you using version 1.2?

    – Kyle

    #125359
    imweird
    Member
    Post count: 132

    Yes Sir

    Attachments:
    You must be logged in to view attached files.
    #125361
    imweird
    Member
    Post count: 132

    I made some changes – the only custom link in the mobile menu within the homepage is “kontakt”.
    From the homepage on mobile – go on the mobile nav e click on “contact” and you ll see what i mean 🙂

    thank you

    #125363
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I see what you mean, looks like an issue with the page loader

    I will forward this to the developer to look at for you

    – Kyle

    #125364
    imweird
    Member
    Post count: 132

    Yes, Indeed It’s related cause when I turn that off (page transitions effect) there’s no problem.

    Thank you a lot!

    #125407
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok. Thanks.
    -Rui

Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register