New Landing How can we help? Themeforest Theme Support Neighborhood Mobile menu not working

Viewing 15 posts - 1 through 15 (of 16 total)
  • #237966
    wildemaarten
    Member
    Post count: 105

    Hi,

    The mobile menu is not working. You can click it, it changes color but nothing happens. I tested it on several android devices.
    Furthermore is there any way to change the stripes of the mobile menu into the word Menu so it is more clear that the menu is there?

    Cheers Maarten

    #238036
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    @media screen and (max-width: 767px) {
    #header-section > #main-nav{
    margint-top:-130px !important;
    }
    }

    Thanks
    Mohammad

    #238251
    wildemaarten
    Member
    Post count: 105

    Hi Mohammad,
    Thanks. However still not working. Can you advise?
    Cheers Maarten

    #238348
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Everything is working perfect to me. Please check the screenshot.
    Thanks
    Mohammad

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    #238360
    wildemaarten
    Member
    Post count: 105

    Hi Mohammad,

    It works at my side also when logged in.
    But it doesnt work as a customer visiting the site, at least not on some android nexus devices i tested.
    I guess it is a local nexus issue then.

    Many thanks for your help!

    Cheers Maarten

    #238365
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved the issue. Please clear the cache that is created by WP rocket plugin.
    Thanks
    Mohammad

    #238368
    wildemaarten
    Member
    Post count: 105

    Excellent!

    #238369
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome and glad to help you.
    Thanks
    Mohammad

    #239291
    4boards
    Member
    Post count: 37

    Have a similar problem with 4boards.co.uk on Nokia Android, when the home page finishes loading, it immediately clears and goes back to the device application menu.

    The site has definitely worked on this device in the past, problem may well be related to upgrade to 3.2.0 Neighborhood.

    A child theme is used.

    Happy to open new topic if required.

    Cheers, Bob

    #239384
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    @4boards
    – It seems perfect to me so please check after clear the cache of browser.
    Thanks
    Mohammad

    #240656
    wildemaarten
    Member
    Post count: 105

    Hi Mohammad,

    It seems i still have issues when selecting the mobile menu from the frontpage. Happy to hear this is a local issue or you can assist.

    Cheers Maarten

    #240752
    David Martin – Support
    Moderator
    Post count: 20834

    Hi @wildemaarten,

    Please disable the plugin WP rocket plugin and re-test.

    Is this just on your specific mobile device? – What device are you using?

    Thanks.

    #241035
    wildemaarten
    Member
    Post count: 105

    Hi David,

    Disabling WP Rocket makes it work. Will contact them.
    Or do you have any further tips or tricks? Or information i can hand over to them?
    Thanks for your support.
    Cheers Maarten

    #241321
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please let us know what the plugin developers say

    – Kyle

    #242589
    wildemaarten
    Member
    Post count: 105

    Seems to be working smoothly now Kyle, please close. Thanks

Viewing 15 posts - 1 through 15 (of 16 total)

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