New Landing How can we help? Atelier Mobile menu not working

Viewing 15 posts - 1 through 15 (of 16 total)
  • Posted in: Atelier
  • #180289
    bnyland
    Member
    Post count: 11

    I spent last week recreating my site in the Atelier theme: http://www.spencergrace.com. I love it! I’m down to just a few small issues, then I’ll be ready to announce the new site to my clients.

    This is a big one, and I just can’t figure it out. One-page navigation works great on desktop, but on my iPhone and iPad, the links in the menu don’t function. What am I doing wrong?

    Also, my site performance is painfully slow. I believe that is a problem with my hosting service — not a function of the theme. Would you agree?

    #180743
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    In those kind of links you will have to place the full url.
    Probably from your hosting, check our demos speed.

    -Rui

    #180889
    bnyland
    Member
    Post count: 11

    I tried full links and still no success.

    Do I not have the right format? This is how I entered the link for the first anchored row on my home page: http://www.spencergrace.com/home/#Services

    #181039
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you provide admin access so I can give an further look.
    Use the private reply.

    -Rui

    #181176
    bnyland
    Member
    Post count: 11
    This reply has been marked as private.
    #181264
    bnyland
    Member
    Post count: 11
    This reply has been marked as private.
    #181550
    bnyland
    Member
    Post count: 11

    Rui, have you made any headway on this issue with the mobile menu? The rest of my site is all good, and now living on a speedier host. I’m eager to announce the new site to my clients, but need to resolve this problem first. I look forward to your answer. Thank you!

    #181752
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I tough that was something with the swiftFramework plugin because you had an olders version. So I update it to the last and still the same.

    Will need to check this with our head developer.

    -Rui

    #182583
    bnyland
    Member
    Post count: 11

    Any word from the head developer? I really do need to announce this website this week. If we can’t make the menu work as-is, is there some work-around or alternative option I can choose that will display correctly on mobile devices?

    #182586
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Apologize, he didn’t said anything because somehow I didn’t assigned it to him.
    It’s assigned now.

    -Rui

    #182838
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Looking now – sorry for the delay.

    – Ed

    #182903
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    All sorted on your site, and fixed for the next update.

    – Ed

    #182905
    bnyland
    Member
    Post count: 11

    Thank you!

    #182934
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks Ed.
    Apologize once again for not assigned it correctly to Ed.

    -Rui

    #274317
    danielgandolfi
    Member
    Post count: 4

    Hi there

    Im having the same problem, with actual version.

    http://www.sapatosconfortaveis.com.br

Viewing 15 posts - 1 through 15 (of 16 total)

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