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    Posted in: Neighborhood
  • February 13, 2015 at 2:00 pm #149908
    kastyles
    Member
    Post count: 123

    My mobile navigation is not working. It wont open the menu when you click the icon. http://kastyles.co

    I did a site migration to new hosting yesterday and this is when it stopped working. I cant seem to remedy it… I dont know if its this, a plugin, or from a theme update. Ive done three days of updates and switchover, my brain is fried! ha ha

    February 13, 2015 at 7:19 pm #150035
    mgma
    Member
    Post count: 136

    I have a similar issue, and right after a theme update and site migration. My mobile menu only spans about 60% of the width once you start to scroll…

    February 13, 2015 at 7:40 pm #150037
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @kastyles

    Your google analytics tracking code format it’s incorrect.

    This is how you should find your correct code.
    https://support.google.com/analytics/answer/1032385?hl=en

    Some of the plugins you have is causing those problems in the menu.
    Deactivate all plugins, and activate one by one till finding the problematic one.


    @mgma
    Can you provide the link to your site?

    -Rui

    February 14, 2015 at 12:09 am #150089
    kastyles
    Member
    Post count: 123

    I tried the turning off plugins already… I just tried again, its still not working. Ive tried trouble shooting everything I know…

    Im having cut off of content problems as well on the phone. It cuts off on the right side.

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    February 14, 2015 at 12:42 am #150097
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    When I tested I deactivate them all and the menu worked fine.
    Please turn off all plugins clear the cache and try again.

    -Rui

    February 14, 2015 at 1:29 pm #150137
    kastyles
    Member
    Post count: 123

    Thank you. 🙂

    How about that cut off content? I just deactivated all plugins and cleared my phone cache and its still cut off.

    February 15, 2015 at 10:01 am #150205
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you check again. I fixed an error you had in your custom css in another topic.
    -Rui

    February 15, 2015 at 12:58 pm #150215
    kastyles
    Member
    Post count: 123

    Yes, its good today. Thank you very much!

    I think it was Jetpack making things weird with the nav. Too bad, I like a couple features they have…

    February 16, 2015 at 2:54 am #150319
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that your issue resolved. Great thanks to Rui.
    Thanks
    Mohammad

    February 16, 2015 at 6:14 pm #150647
    kastyles
    Member
    Post count: 123

    You are all great here. I refer Swift all the time because you have great support!

    Thanks again all! 🙂

    February 16, 2015 at 6:23 pm #150651
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Thank you so much.
    Mohammad

    February 17, 2015 at 4:46 am #150739
    mgma
    Member
    Post count: 136

    I’m still having terrible trouble with my mobile browser. It’s inbetween (sometimes in front of, and somtimes behind… content) and stretches to about 60% of the width of the iPhone’s screen, and shrinks smaller as well.

    It’s unusable… really need your help… have been working on this site for many months… ready to publish, but when I updated the template my mobile nav broke.

    Please see screenshot… and please help…

    Thanks!

    February 17, 2015 at 4:54 am #150742
    mgma
    Member
    Post count: 136
    This reply has been marked as private.
    February 17, 2015 at 2:47 pm #150928
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to upload or share your screenshot?
    This is what I’m seeing.

    https://www.dropbox.com/s/n1yxsmhk7jcm1bk/mobile_menu_issue.png?dl=0

    -Rui

    February 19, 2015 at 9:06 pm #151781
    mgma
    Member
    Post count: 136

    Guys… can you help me with this please? I see a support response marked as private, but nothing there. Please help…

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    Posted in: Neighborhood
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