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    Posted in: Joyn
  • November 17, 2015 at 10:59 pm #229505
    Nunes
    Member
    Post count: 203

    By designating a specific menu for mobiles, the web does not obey me, make changes to the menu but never reflected in the mobile. Why?

    November 18, 2015 at 5:14 am #229526
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    November 20, 2015 at 9:05 pm #230369
    Nunes
    Member
    Post count: 203
    This reply has been marked as private.
    November 21, 2015 at 3:32 am #230387
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version of all plugins and check for issues. Let me know your feedback.
    Thanks
    Mohammad

    November 24, 2015 at 10:54 am #230885
    Nunes
    Member
    Post count: 203

    Hello,

    Updated, but still does not work 🙁

    November 24, 2015 at 11:45 am #230900
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Your website is not working. Do you have any server problem?
    Thanks
    Mohammad

    November 24, 2015 at 11:53 am #230906
    Nunes
    Member
    Post count: 203

    Hi,

    Retry please.

    tnks

    November 24, 2015 at 2:31 pm #230973
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Can you explain what steps you are taking to change the mobile menu?

    – Kyle

    November 24, 2015 at 3:33 pm #231003
    Nunes
    Member
    Post count: 203

    I think the normal steps. I think the menu and assigned it to mobile. Like I did in several other websites and it worked properly. You can entrarn in the panel with the information you have provided and verified.

    November 24, 2015 at 4:07 pm #231013
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    That’s odd, can you try deactivating your plugins to see if that fixes the issue? The menu item I have removed is ‘kids’

    – Kyle

    November 24, 2015 at 4:13 pm #231015
    Nunes
    Member
    Post count: 203

    all plugins deactivated & all css custom erase… but still not working…

    November 24, 2015 at 4:17 pm #231020
    Nunes
    Member
    Post count: 203

    please, thirst fast because I can not get anywhere without the plugins and custom css. Thank you!!!

    November 24, 2015 at 4:23 pm #231023
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ahh it seems to be using the main menu instead of mobile menu, will let the developer know about this and get back to you

    – Kyle

    November 24, 2015 at 4:26 pm #231025
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It’s because you’ve set the menu in your page meta options for that page, so it’s overriding the mobile menu

    – Kyle

    November 24, 2015 at 4:30 pm #231027
    Nunes
    Member
    Post count: 203

    Holy mother.

    Sometimes silly becomes a storm … Thanks and sorry …

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    Posted in: Joyn
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