New Landing › How can we help? › Themeforest Theme Support › Nota › Mobile language switcher

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Nota
  • January 10, 2017 at 1:37 pm #309453
    erikbalster
    Member
    Post count: 63

    Hi guys,

    i have a problem with the language switcher on mobile, see video.

    Do you have any idea how to fix it?

    Kinds Regard,

    Erik

    January 10, 2017 at 1:49 pm #309457
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,
    I watched the video but couldn’t understand what is the issue?
    Can you explain it further?

    Thanks

    -Rui

    January 10, 2017 at 1:52 pm #309460
    erikbalster
    Member
    Post count: 63

    Yes i can. When i turn the mobile language switcher on, the website doesn’t show. It just shows a blank page. When i turn it off again, the website appears as it should. That’s the problem

    January 10, 2017 at 2:09 pm #309464
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    thanks, Will give it a try to see what is going on.

    -Rui

    January 10, 2017 at 2:11 pm #309465
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I can’t access the admin area. I’m getting a 403 error code.

    Can you check? I’m accessing from Portugal.
    Thanks

    -Rui

    January 10, 2017 at 2:12 pm #309466
    David Martin – Support
    Moderator
    Post count: 20834

    That’s a strange error for WPML, not seen that. To locate the issue you will want to enable WordPress debug.

    Please open your wp-config.php file and add this: define('WP_DEBUG', true);. Then enable the issue and paste here the error reported.

    January 10, 2017 at 2:17 pm #309468
    erikbalster
    Member
    Post count: 63

    Hi,

    I forgot that there’s an IP-block. I do have the error report:

    Fatal error: Call to undefined function sf_language_flags() in /var/www/vhosts/grandcanal.nl/httpdocs/website/wp-content/themes/nota/framework/core/header.php on line 937

    I this doesn’t help you than please send my your ip-adres so i can whitelist the ip.

    Thanks,

    Erik

    January 10, 2017 at 2:34 pm #309473
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    January 10, 2017 at 2:37 pm #309483
    erikbalster
    Member
    Post count: 63
    This reply has been marked as private.
    January 11, 2017 at 1:34 pm #309666
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Erik,

    I have now done this for you, it will be in the next update patch so I have modified the core theme – no need to add this to the child.

    January 11, 2017 at 1:36 pm #309667
    erikbalster
    Member
    Post count: 63

    Okay, thanks a lot

    January 11, 2017 at 1:38 pm #309668
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help you out Erik.

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