mobile issues on Android

[FlawlessWeb]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

Didn’t get your latest confirmation if it was working fine with the last change.

If it’s ok with you will do the modifications again, then you can test and let me know it works fine so we can include the code in a future version.

Can I make the modification?

-Rui

[FlawlessWeb]

Hey,

Yea fire ahead and make the changes you deem necessary.

Thanks.

[Rui Guerreiro – SUPPORT]

Tried to replace the code directly but my changes are not reflected in the functions.js that the browser loads.

So I need you to replace this code

mobileMenuHideTrigger: function() {
			body.addClass('mobile-menu-closing');
			SWIFT.nav.hideMobileMenu();
			SWIFT.nav.hideMobileCart();
		},

by this one

mobileMenuHideTrigger: function(e) {
			
			if(e != null){
				e.preventDefault();	
			}
			
			body.addClass('mobile-menu-closing');
			SWIFT.nav.hideMobileMenu();
			SWIFT.nav.hideMobileCart();
		},

Let me know so I can also test it.

-Rui

[FlawlessWeb]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

That’s great. It’s strange I guess I’m changing in the same place.
But if it happens again I will send the files.

-Rui

[FlawlessWeb]

Ok thanks.

[Rui Guerreiro – SUPPORT]

No problem.
-Rui

[neilswaab]

My original issue with the mobile menu closing then opening then closing again is back after the 1.9 update. Did you not include the fix you attempted for my site in the 1.9 update?

Also, I’m still having all the same issues with usability and bugs in the native Internet app on Android that I originally complained about. Any way that you’ll fix this soon? It’s been over a month since I first wrote in about the problem.

[Rui Guerreiro – SUPPORT]

Hi,

The mobile closing issue will be included in the next version, wee needed to confirm in more than one customer if the solution worked.

Can you do the code replacements provided 4 replies before?

mobile issues on Android

From your initial points which still aren’t working? Don’t know if you already cleared the cache.

Thanks.
-Rui

[neilswaab]

I replaced the code, but that doesn’t seem to work for me. It works fine the first time I close the menu on some pages. But then if I open and close it again, it goes back to being buggy.

Yes, I’ve already cleared the cache. Problems still not working:

1) On native android browser, site flashes white a lot. Like it’s having problem with redrawing. This happens primarily on portfolio pages with thumbnails.

2) Mobile menu is still screwed up on Android as stated above in all Android browsers. Closes then reopens and closes multiple times.

3) If I scroll halfway down the page in the native internet app and then open the menu, it ends up cutting off the closing X icon. Refer to images in my original post.

4) Some of my titles go completely over the page-to-page navigation if they’re on the long side. Check out http://neilswaab.com/portfolio/saving-lucas-biggs/ for example on mobile. This is not an Android specific problem. This is a mobile problem for all devices.

FYI, just in case you check, currently my site is using the previous version of Cardinal—the one you fixed—but I have the most recent version installed on the server I’m migrating over to (I’m in the process of switching servers) and am experiencing all the same issues. Don’t want to update to the newest Cardinal version on my live site because that has even more bugs with page titles, etc. But I can give you the test/new server address I’m migrating to if you need it.

[Rui Guerreiro – SUPPORT]

Hi,

Can you provide us the new server url and user credentials?
So we can check it with the 1.90 Cardinal version

Thanks.

-Rui

[neilswaab]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

This reply has been marked as private.

[neilswaab]

This reply has been marked as private.