New Landing › How can we help? › Atelier › mobile display issues in landscape view

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Atelier
  • December 11, 2015 at 9:30 am #234805
    techtherapy
    Member
    Post count: 105

    when i look at the home page on my iPhone 6, in landscape view black spaces appear between some images. any idea how to fix this?

    using multi-masonry display.

    December 14, 2015 at 12:59 pm #235222
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Could you add a WP login, I’ll need to check close at that page build.

    Thanks.

    December 14, 2015 at 1:36 pm #235230
    techtherapy
    Member
    Post count: 105
    This reply has been marked as private.
    December 15, 2015 at 1:47 pm #235558
    David Martin – Support
    Moderator
    Post count: 20834

    Hi @techtherapy,

    Could you temporarily deactivate your child theme whilst we investigate this?

    Thanks.

    December 15, 2015 at 2:36 pm #235569
    techtherapy
    Member
    Post count: 105

    done. please let me know when you’ve had a look, was hoping to make the site live later today. cheers!

    December 15, 2015 at 2:45 pm #235572
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    December 15, 2015 at 2:56 pm #235575
    techtherapy
    Member
    Post count: 105

    Thanks. Last week I updated to 4.4 and the latest Atelier. Front page was totally broken after that, so I had to restore. Not that keen to do the WordPress update until I’ve had a chance to setup a staging server. I can certainly upload the latest Atelier as that’s easy to revert. Will you be able to trouble shoot this without me updating WordPress?

    December 15, 2015 at 3:01 pm #235577
    David Martin – Support
    Moderator
    Post count: 20834

    You would need to update to wp 4.4 as that is paired with the theme update to fix a sidebar issue.

    Your host should be able to fairly quickly create a staging site for you.

    Thanks.

    December 15, 2015 at 3:10 pm #235582
    techtherapy
    Member
    Post count: 105

    They can’t unfortunately, so I’ll need to do it myself. I’ll revisit this issue once it’s ready.

    December 16, 2015 at 3:53 pm #235930
    David Martin – Support
    Moderator
    Post count: 20834

    Ok, thanks. In the meantime, I’ll run this issue past the team to seek a second opinion.

    Thanks.

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