New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Mobile Checkout problem

Viewing 15 posts - 1 through 15 (of 17 total)
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    Posted in: Neighborhood
  • June 24, 2015 at 10:21 am #187845
    AndyH
    Member
    Post count: 54

    Hello,

    my checkout process in the mobile version looks very strange. You just can see the whole information if you turn the phone on the bright side.

    Also the products below the cart “You may also interested in” are much too small.

    What is the reason. Please check?

    Thank you

    June 25, 2015 at 12:53 pm #188540
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Add the code below to your custom css option to fix the related products width.

    @media only screen and (max-width: 767px){
body.woocommerce .has-no-sidebar ul.products li.product, body.woocommerce .has-no-sidebar .upsells.products ul.products li.product {
  width: 48%!important;
}
}

    Can you explain further the checkout process issue? Maybe a screenshot would help me understand.

    Thanks

    -Rui

    June 25, 2015 at 1:14 pm #188557
    AndyH
    Member
    Post count: 54
    This reply has been marked as private.
    June 25, 2015 at 1:31 pm #188576
    AndyH
    Member
    Post count: 54
    This reply has been marked as private.
    June 25, 2015 at 2:04 pm #188605
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you tell me what product did you added so I can get the same “You may also interested in” products?

    I’m not aware of any issue in Blackberry.

    -Rui

    June 25, 2015 at 2:06 pm #188607
    AndyH
    Member
    Post count: 54
    This reply has been marked as private.
    June 25, 2015 at 2:17 pm #188626
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    My previous code also sorted that. Try to clear the cache in the mobile.
    This is what I’m seeing
    https://www.dropbox.com/s/m67fzyq19s1w1vl/2015-06-25%2013.16.06.png?dl=0

    -Rui

    June 25, 2015 at 5:56 pm #188737
    AndyH
    Member
    Post count: 54
    This reply has been marked as private.
    June 26, 2015 at 9:06 am #188906
    AndyH
    Member
    Post count: 54
    This reply has been marked as private.
    June 26, 2015 at 12:25 pm #189055
    AndyH
    Member
    Post count: 54
    This reply has been marked as private.
    June 29, 2015 at 11:39 am #189665
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check if you have any caching mechanism in your server?
    Check the htaccess file.

    -Rui

    July 9, 2015 at 9:11 pm #193391
    AndyH
    Member
    Post count: 54
    This reply has been marked as private.
    July 9, 2015 at 10:06 pm #193403
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Try to add the code below to your custom css option.

    @media only screen and (max-width: 767px){
body.woocommerce .has-no-sidebar ul.products li.product, body.woocommerce .has-no-sidebar .upsells.products ul.products li.product {
  width: 46%!important;
  min-height: 270px!important;
}
}

    -Rui

    September 8, 2015 at 9:24 pm #211486
    AndyH
    Member
    Post count: 54
    This reply has been marked as private.
    September 10, 2015 at 10:55 am #211931
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please add this custom CSS:

    @media only screen and (max-width: 767px) {
.review-order-wrap {
    border: none!important;
    padding: 0!important;
}
}

    Thanks,
    David.

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    Posted in: Neighborhood
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