New Landing How can we help? Themeforest Theme Support Neighborhood Mobile checkout and header

Viewing 15 posts - 1 through 15 (of 21 total)
  • #299998
    thetheibel
    Member
    Post count: 11

    Hello!

    We are very happy about the theme, but i have some questions.

    Our checkout looks very bad on mobile. The fields where the buyer should fill out the information are not scaling in the width to fit to the mobile screen.

    Is it possible to add a second picture in the header right next to the logo, if the logo is set to be on the left side of the header?

    How do i make a translation of the theme? ive tried to make a translation in loco translate, but i don’t know how to get the translation in the menu on the top right side of the site.

    Best regards,
    Oliver

    #300006
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Regarding the translation check this documentation.
    http://neighborhood.swiftideas.com/documentation/#translation

    Can’t login with those credentials. Can you check it?

    -Rui

    #300010
    thetheibel
    Member
    Post count: 11
    This reply has been marked as private.
    #300160
    thetheibel
    Member
    Post count: 11

    Can you login now?

    #300442
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The Checkout page looks correct:

    Are you referring to the cart page? Can you screenshot what you refer to?

    – David.

    #300709
    thetheibel
    Member
    Post count: 11

    Hello again.

    We have a plugin called “Pakkelabels.dk” it is a plugin to create shipping, and choosing what shipping method the customers want. I can see that you are right about the checkout page is responsive, but the “Pakkelabel” plugin is not responsive on mobile. I have written to the plugin creator and they say that the plugin is responsive, and they looked at my site, and said that it seems like the plugin is conflicting with the theme. He said i should write to you and say something about maybe it was CSS overwriting?. I have attached a picture of how it looks on the mobile.

    -Oliver

    Attachments:
    You must be logged in to view attached files.
    #300964
    David Martin – Support
    Moderator
    Post count: 20834

    Can you enable the plugin so I can see this?

    Or is there an address that triggers the display?

    Thanks.

    #301084
    thetheibel
    Member
    Post count: 11
    This reply has been marked as private.
    #301085
    thetheibel
    Member
    Post count: 11

    Try to go to the checkout page now. It should be activated now.

    #301295
    David Martin – Support
    Moderator
    Post count: 20834

    What theme version are you using? The logins do not work?

    Please test this CSS:

    
    @media only screen and (max-width: 767px) {
    tr.shipping > th {
        display: none;
    }
    .review-order-wrap {
        border: 2px solid #e3e3e3;
        padding: 10px 10px 10px;
    }
    }
    #301318
    thetheibel
    Member
    Post count: 11

    It’s still not working, i’ve just tested that CSS code.

    I made a new login to the site for you…

    https://www.dufteksperten.dk/wp-admin/

    user: davidmartin
    pass: davidmartin1

    #301322
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    You didn’t add it in the custom css field. I just add it.
    Can you clear the cache and check again?

    -Rui

    #301351
    thetheibel
    Member
    Post count: 11

    Hello, its more responsive now. But the order total isnt fully responsive yet. I have attached a screenshot of it.

    Attachments:
    You must be logged in to view attached files.
    #301416
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    The only solution that I figure out was to reduce the font-size of the totals.
    The tables aren’t responsive by nature.

    Add the code below.

    @media only screen and (max-width: 767px) {
    #order_review table.shop_table td, #order_review table.shop_table th.product-total {
         font-size: 11px;
    }
    }

    -Rui

    #301417
    thetheibel
    Member
    Post count: 11

    I can’t use a that solution. If the checkout isn’t responsive, then it shouldn’t say “responsive theme” on the Envato market. The checkout is the most important part that should be responsive.

    It can’t be true that the tables on the checkout isn’t responsive?

Viewing 15 posts - 1 through 15 (of 21 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register