Mobile cart crash

[serieux]

Hi,

Whenever you add an item to the cart and you click the cart, the cart overlay opens and then crashes.

i have tried deactivating and finding out if a plugin is causing the issue but it does not seem to be a plugin issue.

thanks

[Rui Guerreiro – SUPPORT]

Hi,

Can you check the error log files to see if it’s there any addityional information?
Couldn’t replicate it in chrome.

What browser are you using? try to clear the cache.

-Rui

[serieux]

I’ve tried it both on safari and chrome on my iPhone. They both crash even after clearing the cache. Can you get someone else to attempt it as well.

How do I view the error log?

[serieux]

A photo of the cart crashing and disappearing

 

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[contemascetti]

Hi,

I can confirm this exact issue too in the mobile cart slide out menu.

I reproduced it on atelier demo site both on chrome (osx and android) and safari osx.

Oddly, only on the latest firefox osx (with window shrinked to mobile viewport)  I don’t see the issue.

[Rui Guerreiro – SUPPORT]

Hi,

It’s not easy to debug in Android, you should have Android SDK and connect with the USB and change several settings on the phone.

Will do that to see if I can catch the error before it crashes.

-Rui

[serieux]

Hi,

The problem lays within the theme.

ive changed mobile menu display type from slide out to Overlay and it works fine.

Must have been something within the update.

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[Rui Guerreiro – SUPPORT]

Thanks for that additional info.
-Rui

[dbrowny]

Hello,

This problem is still occurring. I like the slide out better, could an admin look into this issue?

With kind regards,

dbrowny

[innsi]

I got the same problem when i use slide out as Mobile Menu Display Type,

when i click cart icon, it just show 0.5 second and disappeared, but the menu is fine.

[yorick007]

Same problem here 🙁

[Rui Guerreiro – SUPPORT]

Hi,

Found an issue in the file atelier/js/functions.js

In the line 2225 you should replace it
from this
'opacity': 0

to this one
'opacity': 1

Also it will be necessary to add this code below to your custom css option

#mobile-cart-wrap ul {
  overflow: auto;
}
.mobile-cart-open #mobile-cart-wrap {
  overflow-y: auto;
}

To the changes in the js be effective, it’s necessary to disable the minified theme script in General options-> Performance. Don’t forget to clear the cache.

We will include the necessary changes in the next theme update.

-Rui

[purekarting]

Thanks for the fix Rui. It is working now.

Can we update the JS in functions.min.js and leave the minified performance setting enabled?

Also, the CSS colors on the CART slideout are perfect, but on the CART portion of the MENU slidout they are not correct. The text color is same as background, and the button colors are not good. Can it be made to match the same CSS as the CART Slideout? See images attached.

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[Rui Guerreiro – SUPPORT]

Hi,

Yes you can use the minified one if you are ok with minifying the modified js that I sent. We would do that in the next theme update.

Regarding the color try to add this one that is specific for the mobile menu.

.alt-mobile-menu .bag-buttons a.bag-button, .alt-mobile-menu .bag-buttons a.wishlist-button {
  color: #FFF!important;
}

-Rui