Missing the assets background images | They just disappeared!

[btorpie]

Not sure what happen. but all the assets background images are gone. What could have been the cause?

In any case, how can I get back all the default asset background images?

Any place I can download them? Also, I would need to know which images are associated with which “alt” tag.

Thanks in advance!

[Cosmin – SUPPORT]

Have you done anything recently in your setup? Like installing a plugin, doing a customization, updating to WP 3.6 without updating to Flexform 1.5 ? Check those first.

Also, not sure what you mean with the second question.

Regards,

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Cosmin
Support Assistant

[btorpie]

Yes, I have updated to wordpress 3.6 and I have also updated the theme.

I did find a folder in the theme package with all the background images.

What I meant by my second question is this:
When you go into the settings of the theme, and you go to the asset background section, you will see all the options for each background asset (labeled as alt 1, alt 2, etc). I would like to know which background images were associated with each alt section, the way it was when I first uploaded the theme.

[Cosmin – SUPPORT]

Hey,

First try re-activating the theme and see if that fixes it.

By default, asset backgrounds (alt 1, 2, etc) do not have a bg image associated – this needs to be setup under Theme Options/Asset Background Options.

Regards,

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Cosmin
Support Assistant

[Amir]

I have the same problem.
no asset backgrounds at all.
freshly installed everything.

[Melanie – SUPPORT]

Hi, could you please open a new thread for your issue?
Posting in an existing topic prevents us from being able to track issues by topic. Added to which, your problem – despite any similarity in symptoms – is likely to be completely different.

Thank you so much!