New Landing › How can we help? › Atelier › Missing shop styles

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    Posted in: Atelier
  • September 18, 2015 at 5:58 pm #214617
    dsirard11
    Member
    Post count: 122

    Hello,

    We’d like to set up our Shop Style as “Standard with right sidebar.” I don’t see that option in our list of pages. Where can I locate it?

    Thank you,
    Dawna

    September 18, 2015 at 10:48 pm #214667
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Go to theme options -> Woocommerce options and select the Right Sidebar like in the screenshot below.
    https://www.dropbox.com/s/koo4savpascbz21/Screenshot%202015-09-18%2022.48.38.png?dl=0

    then go to Widgets and adjust the content sidebar has desired in Woocommerce sidebar.

    Hope it helps.

    -Rui

    September 21, 2015 at 11:48 am #214955
    dsirard11
    Member
    Post count: 122

    Thank you for the info but there is no Options choice under WooCommerce. I also looked in Theme options -> WooCommerce and there is no sidebar tabs there. Where exactly are you directing me?

    Thank you,
    Dawna

    September 21, 2015 at 11:51 am #214957
    dsirard11
    Member
    Post count: 122

    Never mind – I found it. 🙂

    Thanks for your help!

    September 21, 2015 at 11:53 am #214961
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    September 21, 2015 at 12:00 pm #214965
    dsirard11
    Member
    Post count: 122

    I made the suggested changes but don’t see a sidebar. I’ve opened every shop page – no sidebar. What am I doing wrong?

    September 21, 2015 at 12:07 pm #214973
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    September 21, 2015 at 12:14 pm #214981
    dsirard11
    Member
    Post count: 122

    I tried to install the zip file and received this error message:

    Unpacking the package…

    Installing the plugin…

    Destination folder already exists. /home/content/p3pnexwpnas09_data01/07/2721807/html/wp-content/plugins/swift-framework/

    Plugin install failed.

    September 21, 2015 at 12:18 pm #214984
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    you need to delete it first to install it like that. Or upload the files over the current ones using FTP.

    -Rui

    September 21, 2015 at 12:25 pm #214987
    dsirard11
    Member
    Post count: 122

    I uninstalled the old version, installed and activated the new version. I still don’t see a sidebar on any of the shop pages. 🙁

    September 21, 2015 at 12:43 pm #214999
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can I log in and set it up for you?

    – Kyle

    September 21, 2015 at 12:44 pm #215001
    dsirard11
    Member
    Post count: 122

    Absolutley! 🙂

    September 21, 2015 at 12:57 pm #215011
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    There seems to be a plugin conflict, can you deactivate all of your plugins apart from swift framework and woocommerce so I can see if that fixes the shop page

    – Kyle

    September 21, 2015 at 1:06 pm #215019
    dsirard11
    Member
    Post count: 122

    Done.

    September 21, 2015 at 1:08 pm #215021
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Not sure what’s causing the issue, will forward to the developer to check for you

    – Kyle

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