New Landing › How can we help? › Cardinal › missing images after update

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    Posted in: Cardinal
  • August 3, 2016 at 1:42 pm #285698
    apponyihome
    Member
    Post count: 1

    Hi
    We were running theme version 2.3.3 & swift framework 1.6
    We updated wordpress to 4.5.3

    the theme lost all the images , we assumed it was due to out of date theme files.

    However after uploading the theme, updating the plugins and swift framework to 2.4.11

    but the images are still missing – we have cleared the browser cache

    do you have any ideas?

    Many thanks
    Matt

    Attached screenshot of what the page should look like

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    August 3, 2016 at 1:52 pm #285700
    apponyihome
    Member
    Post count: 1

    Apologies – my child theme was not calling the correct folder (the original developer had “rebranded” the theme as a custom one….)

    I have used a different child theme and all is good – thanks

    Matt

    August 3, 2016 at 2:18 pm #285703
    David Martin – Support
    Moderator
    Post count: 20834

    Glad you got it sorted Matt.

    Cheers.

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