New Landing How can we help? Atelier Missign Instagram + checkout crooked

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Atelier
  • #199863
    mariatrier
    Member
    Post count: 163

    Hello,
    Suddenly our instagram feed from the frontpage on camcam.dk has gone missing. I do see shortcode in admin.

    I then tried to do a clone of the site and update the theme. However 1) Instagram still doe snot work and 2) checkout layout gets crooked. See two attachments: before.jpg and after.jpg.

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    #199866
    mariatrier
    Member
    Post count: 163

    And here screenshot of where instagram feed was before.

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    #200175
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Within your child theme you have the file instagram.php this should be reporting it’s errors to a log. Can you locate and check your server error log?

    Thanks,
    David.

    #200348
    mariatrier
    Member
    Post count: 163
    This reply has been marked as private.
    #200351
    mariatrier
    Member
    Post count: 163

    Also you didn’t answer this: 2) checkout layout gets crooked. See two attachments: before.jpg and after.jpg.

    #200536
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Perfect thanks, error logs are stored in your server root /logs/ folder. Nothing glaring stands out in terms of errors,

    Q1) – Who provided the custom instagram.php file, it looks custom coded? It does not look like it uses their authentication API to get user data?

    Q2) You child theme files, specifically the WooCommerce and header/footer files will need to be updated with the new parent file changes. This will resolve the layout differences.

    Thanks,
    David.

Viewing 6 posts - 1 through 6 (of 6 total)

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