New Landing › How can we help? › Atelier › mini cart disappears

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Atelier
  • July 3, 2015 at 7:56 am #191354
    idenbaum
    Member
    Post count: 11

    When I access to my site via iphone or desktop w/smallest window, minicart appears when I clicked x and disappears or be transparent right away.

    I only updated latest version of the theme and swiftframework.

    Is this a bug?

    help me to resolve this issue.

    Thanks.

    July 3, 2015 at 10:16 am #191433
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I am testing this on my iPhone(6) – it works fine with items in cart and without.

    Can you clear your iPhone safari cache and try again?

    Thanks,
    David.

    July 9, 2015 at 9:06 am #193048
    idenbaum
    Member
    Post count: 11

    Mine is iPhone 5S. Tried clear cache, still doesn’t work. Any solution?

    July 9, 2015 at 11:06 am #193121
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    1) Could you make us a login?
    2) Are you using a custom child theme?

    I have tried to duplicate this again and I can now replicate your bug report. Let me know the above and we’ll go from there.

    Cheers.

    July 9, 2015 at 12:02 pm #193172
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This bug is on our fix list and will be fixed in the next update.

    Thanks,
    David.

    July 9, 2015 at 9:36 pm #193396
    gdmorrison
    Member
    Post count: 49

    Hi, I am having the same problem. Is there an immediate fix?

    July 9, 2015 at 9:37 pm #193397
    gdmorrison
    Member
    Post count: 49
    This reply has been marked as private.
    July 10, 2015 at 10:17 am #193545
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This is on the update list, I am checking currently with our lead dev for an update timeframe and will update you shortly.

    Thanks,
    David.

    July 11, 2015 at 8:31 am #193783
    David Martin – Support
    Moderator
    Post count: 20834

    Just to update you, updates are scheduled to go out on Monday.

    Cheers,
    David.

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    Posted in: Atelier
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