New Landing › How can we help? › Themeforest Theme Support › Flexform › Menu structure broken apart

Viewing 12 posts - 1 through 12 (of 12 total)
  • Back to forum
    Posted in: Flexform
  • June 11, 2014 at 4:09 pm #81859
    Smokychimp
    Member
    Post count: 12

    Help please – I have just visited my site (didn’t make any changes) and the main menu structure has failed:
    -one menu item still cascades correctly but they links shown are inaccessible.
    -another menu cascade now is spread across the whole menu as top level items.
    The dashboard shows the correct structure, with the menu structure under appearance/menus all correctly nested.
    What might have happened here? I didn’t do anything to the site to make it change in this way…
    (www.smokychimp.com)

    June 11, 2014 at 5:08 pm #81883
    Smokychimp
    Member
    Post count: 12

    and it is no longer showing “CSS Classes” under the options on the left, which may be related to this problem. The top level menu items were CSS Classes labels, then pages linked beneath them. CSS Classes have disappeared, so the top level items have simply vanished. It’s the second level items that are showing as top level now because of this.

    June 11, 2014 at 5:26 pm #81886
    Smokychimp
    Member
    Post count: 12

    sorry wrong lead, doesn’t have anything to do with css classes. Very mysterious.

    June 13, 2014 at 9:22 am #82192
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Make sure that you are using latest version 1.62 of theme. Please deactivate plugin one by one and check for this issue. It may be any plugin conflict.

    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 13, 2014 at 7:28 pm #82416
    Smokychimp
    Member
    Post count: 12

    Mohammad this is not a plugin conflict at all. I have gone through and deactivated every plugin already and the menu problem remains. The site is effectively impossible to navigate in this way, please advise.

    June 14, 2014 at 12:37 pm #82464
    Mohammad – SUPPORT
    Moderator
    Post count: 27441
    This reply has been marked as private.
    June 17, 2014 at 6:39 pm #83230
    Smokychimp
    Member
    Post count: 12
    This reply has been marked as private.
    June 18, 2014 at 2:52 pm #83529
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You can post login detail here by using private reply checkbox below editor.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 18, 2014 at 2:59 pm #83534
    Smokychimp
    Member
    Post count: 12
    This reply has been marked as private.
    June 18, 2014 at 3:13 pm #83542
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please delete current menu and create a new menu.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    July 29, 2014 at 4:02 pm #95784
    Smokychimp
    Member
    Post count: 12
    This reply has been marked as private.
    July 30, 2014 at 12:15 pm #96076
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not able to view your website. Giving this error:
    Please open this page in the Admin panel only.

    Thanks 🙂
    With Best Regards
    Swift Ideas

  • Back to forum
    Posted in: Flexform
Viewing 12 posts - 1 through 12 (of 12 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register