New Landing › How can we help? › Themeforest Theme Support › Flexform › Menu on mobile

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Flexform
  • December 18, 2013 at 4:38 pm #38155
    sosmedia
    Member
    Post count: 21

    the menu does not appear on my smartphone, How can I fix this?

    http://asha-kiran.org.es/

    thanks

    December 22, 2013 at 10:04 am #38760
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, have you modified anything in the theme?
    Can you try deactivating all your plugins and see if that solves it?
    If not, can you let us know your wp-admin login details in a private reply so we can check out what we can do?

    All the best

    December 30, 2013 at 2:46 pm #39577
    sosmedia
    Member
    Post count: 21
    This reply has been marked as private.
    January 3, 2014 at 9:46 pm #40132
    Melanie – SUPPORT
    Member
    Post count: 11032

    Can you please let me know:

    Hi, have you modified anything in the theme?
    Can you try deactivating all your plugins and see if that solves it?

    January 6, 2014 at 10:42 pm #40594
    markmuz
    Member
    Post count: 94
    This reply has been marked as private.
    January 8, 2014 at 3:54 pm #41126
    Melanie – SUPPORT
    Member
    Post count: 11032

    markmuz your link is not working, can you check back please?

    January 8, 2014 at 4:28 pm #41141
    markmuz
    Member
    Post count: 94

    Hi Melanie,

    Sorry i have gone live at http://www.thelevelcollective.co.uk but now my cart icon is not appearing – please help!

    January 10, 2014 at 10:28 am #41559
    Melanie – SUPPORT
    Member
    Post count: 11032

    Have you activated it in the theme options?

    January 10, 2014 at 12:39 pm #41605
    markmuz
    Member
    Post count: 94

    All fixed and sorted now thank you. You can close this ticket.

    January 10, 2014 at 2:24 pm #41625
    sosmedia
    Member
    Post count: 21
    This reply has been marked as private.
    January 13, 2014 at 10:39 am #41971
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi sosmedia

    I have fixed the menu for tablet and phone. The problem was you had the secondary accent colour and the secondary accent colour alt both set to white. Therefore the menu was not visible.

    I have changed the colours around so that the menu is visible, feel free to play about with the colours via the colour customiser. Note that this may have affected the colour of other elements of the website.

    – Kyle

    January 13, 2014 at 3:05 pm #42118
    sosmedia
    Member
    Post count: 21

    Thank you so much!!!!

    “close ticket”

    January 15, 2014 at 12:51 pm #42637
    Melanie – SUPPORT
    Member
    Post count: 11032

    Fantastic!

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    Posted in: Flexform
Viewing 13 posts - 1 through 13 (of 13 total)

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