Menu on mobile won't close

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This topic has 17 replies, 5 voices, and was last updated 7 years by David Martin – Support.

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Posted in: Neighborhood
July 31, 2016 at 10:41 am #285072

solesupply.no
Member

Post count: 93

Hi,

The menu on mobile won’t close (only expand). Any reason for this?

See image for reference

/Joachim

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August 1, 2016 at 5:06 am #285100

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
You need to click again Mobile Menu Icon to close it.
Thanks
Mohammad

August 1, 2016 at 8:25 am #285130

solesupply.no
Member

Post count: 93

Hi,

That dont work either. When pressing the menu again, the menu is still expand.

/JOachim

August 1, 2016 at 10:01 am #285148

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Its working perfect as i checked it many times. Please check after clear the cache of browser.
Thanks
Mohammad

August 2, 2016 at 9:38 am #285406

solesupply.no
Member

Post count: 93

Hii again,

This is not working for me. Also did try to minimize browswer windows on a PC (to get the “mobile menu”), same result – the menu do expand, but wont close. When try to close, i am redirected to actual page (menu not closing).

Both on iOS and PC (using chrome)

/JOachim

August 2, 2016 at 10:28 am #285418

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
I have tested with Chrome also and its works fine to me. I forward it to my colleague to check again.
Thanks
Mohammad

August 2, 2016 at 10:40 am #285427

David Martin – Support
Moderator

Post count: 20834

Please clear your cache:

August 2, 2016 at 10:44 am #285430

solesupply.no
Member

Post count: 93

I do get/see the menu, and the menu works. But when pressing a link in the menu – the menu expand. Why is the menu not closing when pressing the “arrow”?

/JOachim

August 3, 2016 at 11:24 am #285650

David Martin – Support
Moderator

Post count: 20834

You mean the submenu arrow?

That looks like a bug, I’ll report this back to team for fix.

Thanks.

August 3, 2016 at 11:27 am #285651

solesupply.no
Member

Post count: 93

Yes, it wont close (only expand)

/JOachim

August 3, 2016 at 11:28 am #285654

David Martin – Support
Moderator

Post count: 20834

Got it, have reported back.

December 18, 2016 at 12:47 pm #307078

Kibana
Member

Post count: 54

Hi David,

Any update on this bug?

December 19, 2016 at 1:16 pm #307140

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Not sure, will forward to David.

-Rui

December 19, 2016 at 4:37 pm #307213

David Martin – Support
Moderator

Post count: 20834

This was fixed long ago? You do not have our theme activated?

December 19, 2016 at 10:05 pm #307292

Kibana
Member

Post count: 54

1. I don’t know? I gues you should tell me? On my mobile site this does not work.

2. Yes. Child theme is activated.
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Posted in: Neighborhood