New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Menu on mobile won't close

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    Posted in: Neighborhood
  • July 31, 2016 at 10:41 am #285072
    solesupply.no
    Member
    Post count: 93

    Hi,

    The menu on mobile won’t close (only expand). Any reason for this?

    See image for reference

    /Joachim

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    August 1, 2016 at 5:06 am #285100
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You need to click again Mobile Menu Icon to close it.
    Thanks
    Mohammad

    August 1, 2016 at 8:25 am #285130
    solesupply.no
    Member
    Post count: 93

    Hi,

    That dont work either. When pressing the menu again, the menu is still expand.

    /JOachim

    August 1, 2016 at 10:01 am #285148
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its working perfect as i checked it many times. Please check after clear the cache of browser.
    Thanks
    Mohammad

    August 2, 2016 at 9:38 am #285406
    solesupply.no
    Member
    Post count: 93

    Hii again,

    This is not working for me. Also did try to minimize browswer windows on a PC (to get the “mobile menu”), same result – the menu do expand, but wont close. When try to close, i am redirected to actual page (menu not closing).

    Both on iOS and PC (using chrome)

    /JOachim

    August 2, 2016 at 10:28 am #285418
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have tested with Chrome also and its works fine to me. I forward it to my colleague to check again.
    Thanks
    Mohammad

    August 2, 2016 at 10:40 am #285427
    David Martin – Support
    Moderator
    Post count: 20834

    Please clear your cache:

    August 2, 2016 at 10:44 am #285430
    solesupply.no
    Member
    Post count: 93

    I do get/see the menu, and the menu works. But when pressing a link in the menu – the menu expand. Why is the menu not closing when pressing the “arrow”?

    /JOachim

    August 3, 2016 at 11:24 am #285650
    David Martin – Support
    Moderator
    Post count: 20834

    You mean the submenu arrow?

    That looks like a bug, I’ll report this back to team for fix.

    Thanks.

    August 3, 2016 at 11:27 am #285651
    solesupply.no
    Member
    Post count: 93

    Yes, it wont close (only expand)

    /JOachim

    August 3, 2016 at 11:28 am #285654
    David Martin – Support
    Moderator
    Post count: 20834

    Got it, have reported back.

    December 18, 2016 at 12:47 pm #307078
    Kibana
    Member
    Post count: 54

    Hi David,

    Any update on this bug?

    December 19, 2016 at 1:16 pm #307140
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Not sure, will forward to David.

    -Rui

    December 19, 2016 at 4:37 pm #307213
    David Martin – Support
    Moderator
    Post count: 20834

    This was fixed long ago? You do not have our theme activated?

    December 19, 2016 at 10:05 pm #307292
    Kibana
    Member
    Post count: 54

    1. I don’t know? I gues you should tell me? On my mobile site this does not work.

    2. Yes. Child theme is activated.

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    Posted in: Neighborhood
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