New Landing How can we help? Themeforest Theme Support Ability Menu items taking user to new page

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Ability
  • #46969
    staunch
    Member
    Post count: 17

    I recently updated to WP 3.8.1 and was was doing some maintenance on my site. The main menu is currently taking users to a new page instead of sliding down the page. I’m hoping that I’m overlooking something very basic, but after spending a significant amount of time investigating the issue I’ve decided to ask for your assistance.
    http://www.mikepassero.com
    Thanks.

    #47690
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You don’t seem to have the menu set up as smooth-scroll links, please check your settings. If you are having difficulty fixing the problem, please can you provide me with a login so that I can check it out for you.

    – Kyle

    #49758
    staunch
    Member
    Post count: 17

    Hi Kyle – Sorry for my delayed response. I’m not able to locate the smooth scroll option in the settings. Where exactly would i need to look for this?

    I appreciate your offer to look into this as well. How would I safely be able to get you my login info?

    -Mike

    #50036
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please read through this article: http://support.swiftideas.net/knowledgebase/how-to-create-a-one-page-site-using-the-one-page-navigation/

    It explains how to set up the smooth scroll links.

    – Kyle

    #50064
    staunch
    Member
    Post count: 17

    Thanks for sending that along, Kyle. I’m just not sure how that applies to my theme since I’m using ABILITY, but the theme referenced in that document is DANTE. There doesn’t appear to be a page in my theme with the items mentioned in that Knowledgebase Article.

    Also, I don’t believe that I changed anything to have the smooth scrolling removed from the site. I appreciate your continued assistance, and could you please explain how to apply the DANTE article to my theme.

    Thanks,
    Mike

    #50616
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorry my mistake!

    I am not sure about this, I will forward this to the developer.

    Thanks for your patience.

    – Kyle

    #50696
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Mike,

    Have you checked the documentation? This details the required setup for the menu: http://d.pr/i/XdFd

    The theme requires the menus to be set up in a specific way to function as expected. If you would like the page to go to the target page, rather than scrolling to that section of the homepage, then leave the title value for the menu item blank. If you wish to use the homepage functionality, then you must set the title value to one of the following:

    “home” – for the homepage section on the homepage.
    “portfolio” – for the portfolio section on the homepage.
    “blog” – for the blog section on the homepage.
    “about” – for the about section on the homepage.
    “contact” – for the contact section on the homepage.
    There are also 3 custom sections that you can target, in accordance with what you select in the theme options. The titles to target these custom sections are as follows:

    “custom-page-one” – for the Custom Page One page.
    “custom-page-two” – for the Custom Page Two page.
    “custom-page-three” – for the Custom Page Three page.
    It is important that you set these title assets correctly, to enable proper navigation.

    Hope that helps.

    – Ed

    #82103
    dmills1
    Member
    Post count: 1

    This was really helpful! I had the same issue, but solved it based on your specs. Thanks!

    #82119
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Great – glad it helped 🙂

    – Ed

Viewing 9 posts - 1 through 9 (of 9 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register