Viewing 15 posts - 16 through 30 (of 33 total)
  • #24019
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi @paololee,

    So you get a problem only on a MAC and also in Safari? All the other browsers there is no problem right? Make sure this is not a cache issue, so Try clearing the cache and try again. Or a plugin problem, deactivate all plugin and make sure it gives rid of the problem.

    Let me know, what you got.

    Thanks,
    laranz.

    #24110
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey guys, another user has the same issues and is on Snow Leopard OSx – paolo can you confirm if you’re on snow leopard as well? What’s your gf’s mac on?

    All the best

    #24161
    paololee
    Member
    Post count: 149

    Yes, i have snow Leopard OSX.

    Thanks for your help.
    P.

    #24176
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi,
    Please add below css to style.css and it should fix it.

    nav .menu > li.shopping-bag-item ul.sub-menu {
    -webkit-backface-visibility: hidden;
    }

    thanks
    Tahir

    #24178
    Tahir – SUPPORT
    Member
    Post count: 1212

    Let me know if it works .

    #24179
    paololee
    Member
    Post count: 149

    It works great ๐Ÿ™‚ Thank you so much.

    Best
    P.

    #24208
    ad
    Member
    Post count: 56

    Superb Thanks melaine and Tahir .
    melaine for pointing out this post and Tahir for sorting it.
    Tahir have u joined swift recently ? As I haven’t ever spoken to u earlier:)

    #24230
    Tahir – SUPPORT
    Member
    Post count: 1212

    You are welcome ad , Yes i have joined since a few weeks but have been regular since past week. Hopefully i’ll be here next month as well . But thats upto Ed to decide ๐Ÿ™‚ .

    #24244
    ad
    Member
    Post count: 56

    I’m sure u will b here! The menu issue has been for a while and I’m glad to sorted it out just in the very first week ๐Ÿ™‚ that’s amazing.
    Ed is quite a helpful guy too!! Good luck and keep up the great work

    #24249
    ad
    Member
    Post count: 56

    Hi , i did try the Css coding u gave but the problem still persists.
    When u do a mouse over on subscribe or just the cart icon . every things gets messed up, also a white line appears on the revolution slider. And this is only on safari snow leopard safari 5.1.10

    #24254
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi Ad,

    I don’t see the backface visibilty css there. Please add it and also add

    .home-slider-wrap{z-index:1;}

    Thanks

    #24260
    ad
    Member
    Post count: 56

    Hi, tahir i had added the earlier css code but since it didnt work, i removed it. Thought it might get fixed in the next update. what im doing is just clicking on editor in theme appearances. and i select the stylesheet.css link from the bottom left and add the code right at the end of the page. Am i doing it correct, as im not a coder. Should i paste the code as follows right at the end??

    nav .menu > li.shopping-bag-item ul.sub-menu {
    -webkit-backface-visibility: hidden;
    }

    .home-slider-wrap{z-index:1;}

    #24261
    Tahir – SUPPORT
    Member
    Post count: 1212

    Yes, after adding it please provide me link so i can see if its added properly or not.

    thanks

    #24268
    ad
    Member
    Post count: 56

    dear Tahir,
    The issue is still there,
    the site looks fine only when i hover over the subscribe button or the cart button it creates this issues, and when i scroll down and come back up its gone. but if i hover over the said icons again it comes back. also seen in the demo.
    And to be honest, lot of mac users around the world are still using snow leopard as its just 2 years old.

    have attached a screen shot for the code as well as the menu that comes up crazily.

    #24697
    Melanie – SUPPORT
    Member
    Post count: 11032

    ad please add the css to the custom css theme options, never edit the theme’s style.css file! Thanks!

Viewing 15 posts - 16 through 30 (of 33 total)

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