MENU DROP DOWN FOR PHONE AND IPAD

[epdallas]

Good Evening:

I asked this question before but it was not resolved. For some reason, the mobile menu for my website does not work (on iPad or cellphone). The button is there but when I click it nothing drops down. Please tell me the steps to take to resolve this issue.

Additionally, I also wanted to know if your team has updated the feature to allow for full width pages. I would really like the boxes for images and such to be wider and taller on my homepage and a few other pages. When I launch my blog I would like that page to be wider as well to have space for the ads etc.

[Mohammad – SUPPORT]

Hi,
Please provide me website url with login detail to check and resolve the issue.
Thanks
Mohammad

[epdallas]

This reply has been marked as private.

[David Martin – Support]

Hi,

You have many JS errors on your site which is causing the menu to not work correctly.

Please deactivate all plugins and re-test. Then enable your plugins one by one re-testing each time.

It looks like this is caused by a plugin called Signup Forms or if you are using a MailChimp plugin.

Thanks.

[epdallas]

This reply has been marked as private.

[David Martin – Support]

A full year? Please add here your theme version number? I cannot login with those details.

The current version is 3.2.3, if you have anything less update now to this: https://www.dropbox.com/s/oqkxv93ju52kkxq/dante.zip?dl=0

Thanks.

[epdallas]

When I looked it appears that I have the version 3.18 currently. I did not want to mess anything up so could you instruct me on how to update the page using that download?

[Mohammad – SUPPORT]

Hi,
Please upload via FTP upload, you need to upload the unzipped folder “dante” to the /wp-content/themes folder of your WordPress installation. Hope it should help to you.

Thanks
Mohammad