New Landing How can we help? Themeforest Theme Support Uplift MegaMenu – blank screen appears when click the blue ‘Mega Menu’ button

Viewing 9 posts - 16 through 24 (of 24 total)
  • Posted in: Uplift
  • #324030
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Thanks for the error log. Did you contact your hosting provider? This is not an issue I can replicate on my dev version which indicates a possible server issue.

    What PHP version are you running?

    Thanks.

    #324044
    macrek
    Member
    Post count: 26

    Yes, i’ve contacted my hosting support.
    I’m running on PHP 7.1.0

    Do I understand this correctly, that error “too few arguments to function” you classify as “possible server issue” ?

    Too few arguments to function sf_max_mega_menu_icon_tabs(), 1 passed in class-wp-hook.php on line 302 and exactly 5 expected in /themes/uplift/includes/overrides/sf-header-overrides.php:884

    #324050
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Actually I think that is causing it, I have just disabled the function and the Menu appears to now work. Please also test and confirm.

    I’ll discuss this with the team.

    #324254
    macrek
    Member
    Post count: 26

    OK, I can see configuration of mega menu now.
    I will hope that disabled function is not so necessary.

    #324484
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I’ll need to assign this to Ed (lead dev) to take a look at also Currently, I am not able to replicate the error locally.

    Thanks.

    #324536
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @macrek

    Not sure what the issue is here, we are communicating with the plugin developers to get their insight. We will follow up here when we know more.

    Thanks,

    – Ed

    #324541
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    We’ve heard back from them, and have an adjusted build that should resolve the issue. Please upload this version of the theme – http://swiftideas.d.pr/vw9I6/1DGohfHj

    – Ed

    #324545
    macrek
    Member
    Post count: 26

    Thank you,
    Could you please write me, what exactly has David changed ? (David wrote: I have just disabled the function and the Menu appears to now work.) Just for clarification.

    Could you also please write me, in which files did you made change in theme version from previous post ? Or was this change so complex, that I need to upload whole theme ? How can I upload it ? WP notify me, that I can not upload theme, because directory with same name exist.

    Will be this change also appeared in future versions of theme ?

    Best Regards,

    m

    #324577
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Within the file /uplift/includes/overrides/sf-header-overrides.php I located the function sf_max_mega_menu_icon_tabs(), here I commented out add_filter( 'megamenu_icon_tabs', 'sf_max_mega_menu_icon_tabs' );.

    Please use the zip file Ed created to replace the entire theme folder. Full instructions on how to upgrade with a new zip are found here:
    http://www.swiftideas.com/knowledgebase/how-to-manually-update-your-theme/.

    Thanks.

Viewing 9 posts - 16 through 24 (of 24 total)

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