New Landing › How can we help? › Themeforest Theme Support › Uplift › MegaMenu – blank screen appears when click the blue ‘Mega Menu’ button

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    Posted in: Uplift
  • April 25, 2017 at 2:56 pm #322264
    macrek
    Member
    Post count: 26

    I would like to set MegaMenu in my page, but when I’ve tried to configure it in my menu, blank screen appears.
    This behaviour is described here:

    A blank screen appears when I click the blue ‘Mega Menu’ button

    When I change theme to fourtysixteen, I can configure it without problem.

    Have you support for MegaMenu integration yet ?
    How can I configure it ?

    Thank you.

    April 25, 2017 at 3:14 pm #322270
    David Martin – Support
    Moderator
    Post count: 20834

    Do you get any form of error reporting?

    Please open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');

    Thanks,
    David

    April 25, 2017 at 3:25 pm #322275
    macrek
    Member
    Post count: 26

    I’ve set option define('WP_MEMORY_LIMIT', '256M'); already before.

    Only error I can see is HTTP/500 error code, after I try to configure mega menu (when click the blue ‘Mega Menu’ button).
    So no content from web server is served and blank screen appears.

    April 27, 2017 at 1:56 pm #322567
    David Martin – Support
    Moderator
    Post count: 20834

    Please add a WP login for us to take a closer look.

    Can you also add your FTP details?

    Thanks.

    April 27, 2017 at 2:22 pm #322575
    macrek
    Member
    Post count: 26
    This reply has been marked as private.
    April 28, 2017 at 3:09 pm #322749
    David Martin – Support
    Moderator
    Post count: 20834

    Yes, I see that on your site.

    Can you add your FTP details?

    Thanks.

    April 28, 2017 at 3:13 pm #322753
    macrek
    Member
    Post count: 26
    This reply has been marked as private.
    April 28, 2017 at 3:42 pm #322756
    David Martin – Support
    Moderator
    Post count: 20834

    I cannot help you any further without. Please contact your hosting provider for support if you do want to provide those details.

    Thanks.

    April 29, 2017 at 12:43 pm #322827
    macrek
    Member
    Post count: 26
    This reply has been marked as private.
    May 2, 2017 at 12:34 pm #323003
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks. I login from the UK.

    I still see a 500 server error:

    Please can you disable all plugins leaving only Swift Framework/Max Mega Menu and WooCommerce active.

    May 2, 2017 at 6:57 pm #323066
    macrek
    Member
    Post count: 26

    Problem still occurs also when all non-relevant plugins are disabled.
    Again, I would like to mention fact that, when I change theme to fourtysixteen, I can configure it without problem.

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    May 4, 2017 at 10:36 am #323303
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Yes, as the theme is more resource heavy than the Twenty16/17 it requires more memory. The combination is enough to push beyond the limits of the server most likely.

    Please ask your hosting provider to increase your PHP memory limit within the PHP .ini file to at least 256MB.

    Thanks.

    May 5, 2017 at 8:08 am #323459
    macrek
    Member
    Post count: 26

    I’ve changed memory limit to 256 MB, but problem still occurs.

    Attachments:
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    May 8, 2017 at 10:42 am #323658
    David Martin – Support
    Moderator
    Post count: 20834

    Ok thanks, can you please contact your hosting provider and ask their support why the server is returning these 500 errors:

    May 9, 2017 at 7:03 am #323841
    macrek
    Member
    Post count: 26
    bosaacik.sk [Mon May 08 11:41:33.588786 2017] [php7:error] [pid 132938] [client 109.145.6.126:46300] PHP Fatal error:  Uncaught ArgumentCountError: Too few arguments to function sf_max_mega_menu_icon_tabs(), 1 passed in /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-includes/class-wp-hook.php on line 302 and exactly 5 expected in /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-content/themes/uplift/includes/overrides/sf-header-overrides.php:884\nStack trace:\n#0 /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-includes/class-wp-hook.php(302): sf_max_mega_menu_icon_tabs(Array)\n#1 /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array)\n#2 /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-content/plugins/megamenu/classes/menu-item-manager.class.php(589): apply_filters('megamenu_icon_t...', Array, 54, 6, 0, Array)\n#3 /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-includes/class-wp-hook.php(299):  in /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-content/themes/uplift/includes/overrides/sf-header-overrides.php on line 884, referer https://bosaacik.sk/wp-admin/nav-menus.php
bosaacik.sk [Mon May 08 11:41:41.904041 2017] [php7:error] [pid 130573] [client 109.145.6.126:49308] PHP Fatal error:  Uncaught ArgumentCountError: Too few arguments to function sf_max_mega_menu_icon_tabs(), 1 passed in /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-includes/class-wp-hook.php on line 302 and exactly 5 expected in /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-content/themes/uplift/includes/overrides/sf-header-overrides.php:884\nStack trace:\n#0 /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-includes/class-wp-hook.php(302): sf_max_mega_menu_icon_tabs(Array)\n#1 /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array)\n#2 /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-content/plugins/megamenu/classes/menu-item-manager.class.php(589): apply_filters('megamenu_icon_t...', Array, 54, 6, 0, Array)\n#3 /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-includes/class-wp-hook.php(299):  in /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-content/themes/uplift/includes/overrides/sf-header-overrides.php on line 884, referer https://bosaacik.sk/wp-admin/nav-menus.php
bosaacik.sk [Mon May 08 21:28:50.672992 2017] [php7:error] [pid 151974] [client 178.18.68.97:33252] PHP Fatal error:  Uncaught ArgumentCountError: Too few arguments to function sf_max_mega_menu_icon_tabs(), 1 passed in /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-includes/class-wp-hook.php on line 302 and exactly 5 expected in /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-content/themes/uplift/includes/overrides/sf-header-overrides.php:884\nStack trace:\n#0 /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-includes/class-wp-hook.php(302): sf_max_mega_menu_icon_tabs(Array)\n#1 /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array)\n#2 /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-content/plugins/megamenu/classes/menu-item-manager.class.php(589): apply_filters('megamenu_icon_t...', Array, 55, 6, 0, Array)\n#3 /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-includes/class-wp-hook.php(299):  in /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-content/themes/uplift/includes/overrides/sf-header-overrides.php on line 884, referer https://bosaacik.sk/wp-admin/nav-menus.php
bosaacik.sk [Mon May 08 21:29:10.693108 2017] [php7:error] [pid 174068] [client 178.18.68.97:39742] PHP Fatal error:  Uncaught ArgumentCountError: Too few arguments to function sf_max_mega_menu_icon_tabs(), 1 passed in /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-includes/class-wp-hook.php on line 302 and exactly 5 expected in /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-content/themes/uplift/includes/overrides/sf-header-overrides.php:884\nStack trace:\n#0 /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-includes/class-wp-hook.php(302): sf_max_mega_menu_icon_tabs(Array)\n#1 /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array)\n#2 /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-content/plugins/megamenu/classes/menu-item-manager.class.php(589): apply_filters('megamenu_icon_t...', Array, 55, 6, 0, Array)\n#3 /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-includes/class-wp-hook.php(299):  in /nfsmnt/hosting2_1/7/b/7b146dde-80fe-45d7-a43f-78948f623316/bosaacik.sk/web/wp-content/themes/uplift/includes/overrides/sf-header-overrides.php on line 884, referer https://bosaacik.sk/wp-admin/nav-menus.php
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