New Landing How can we help? Themeforest Theme Support Dante Mega menu keep reverting back to old setting

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Dante
  • #126058
    altious
    Member
    Post count: 180

    So I have been trying to setup mega menu and put a few examples in custom HTML
    However, after a few settings it keep reverting back to this one custom html..
    Is this a bug?? how can I fix this..is frustrating to try to work on it

    try it on both chrome and firefox

    also for fontawesome and gizmo the icon are not appearing

    #126140
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    What is the html you are using? And what menu itens are you trying to transform in Mega Menu.

    It’s disappearing after saving? If so it can be some plugin conflict.

    -Rui

    #126342
    altious
    Member
    Post count: 180

    Yes, I put an image for the custom HTML
    but when I try to change other image from other links and save. IT will show up and it will revert back to old image

    very frustrating while trying to set it up
    if you mention plugin conflict, is there a way to check?

    #126493
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Try to disable all the plugins and test again with the plugins disabled if the issue remains.

    -Rui

    #126804
    altious
    Member
    Post count: 180
    This reply has been marked as private.
    #127089
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I managed to change it.

    https://www.dropbox.com/s/qew2817w3qoswow/menu_icon.png?dl=0

    but what I notice is that you have to refresh the page o see the modifications, not sure it is because of the size of the menu.

    Can you try to change 1 menu item, hit the save button and then refresh the page.

    -Rui

    #127188
    altious
    Member
    Post count: 180

    I try to change 1 menu item, save and refresh but still same
    this seems like bug
    because If I save on support icon the icon on about and reseller wont show and vice versa

    also I change ss-users in support but it keep revert back to ss-arrow…

    #127307
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you try using the user you provided us?
    -Rui

    #127331
    altious
    Member
    Post count: 180

    sorry I think its working now
    what i have to do is to make sure I save it when all the thing is expand and even when I make changes to other menu I just need to expand the menu and save

    #127334
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its ok and we are glad that your issue resolved.
    Thanks
    Mohammad

    #127335
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Glad it’s working now.
    -Rui

Viewing 11 posts - 1 through 11 (of 11 total)

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