New Landing How can we help? Themeforest Theme Support Neighborhood Media Issue/Browers Compatibility

Viewing 4 posts - 1 through 4 (of 4 total)
  • #131469
    Marcy Korb
    Member
    Post count: 11

    Hello,

    After completing the 4.0 update I noticed that our product images do not appear correctly on different browsers. On Firefox the featured product images appears as a thumb nail along with the additional gallery images for the products. On Chrome they appear correctly. (I updated my Firefox browsers)

    Can you please advise if there is a conflict between browsers and if so, how to fix it.

    Thank you,
    Marcy

    #131655
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Whats the issue? Seem’s fine to me (see screenshot)

    – Kyle

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    #132579
    Marcy Korb
    Member
    Post count: 11

    I’ve attached a screen shot. When using Firefox, and you click directly on a product page some of the products images appear like the attachment. The featured product image is the first image on the left and should be large not a thumbnail like the gallery images.

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    #132595
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you attach a pdf please

    – Kyle

Viewing 4 posts - 1 through 4 (of 4 total)

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