New Landing › How can we help? › Themeforest Theme Support › Clique › Match the template you show in Envato

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    Posted in: Clique
  • February 20, 2016 at 11:36 am #250870
    naenia
    Member
    Post count: 22

    Hi, I talked to you by e-mail before purchase this theme to solve out some questions. I just wanted to match the template in Envato example and you told me that it’s included in the package. I can’t find it. This is my first time in WordPress and just wanted to change the content of the example for my own content. Can you help me please?

    February 22, 2016 at 2:45 pm #251201
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Have you imported the XML file? I cannot access your site currently it looks to be showing an error message?

    Thanks.

    February 22, 2016 at 2:52 pm #251205
    naenia
    Member
    Post count: 22

    So you can’t access using the username and pwd I gave you?

    February 22, 2016 at 2:59 pm #251209
    David Martin – Support
    Moderator
    Post count: 20834

    “Acceso bloqueado por seguridad. Rogamos contacte con su proveedor de hosting // Access denied by security. Please contact your hosting provider”.

    Thanks.

    February 22, 2016 at 3:04 pm #251211
    naenia
    Member
    Post count: 22

    But I see a new user created by swiftideas. Now as admin

    February 22, 2016 at 3:26 pm #251214
    David Martin – Support
    Moderator
    Post count: 20834

    Please contact your hosting provider and show the error message I gave you. I cannot access /wp-admin.

    – David.

    February 22, 2016 at 4:44 pm #251248
    naenia
    Member
    Post count: 22

    They say the access is only allowed from Spain and need your public ip to give you access.

    February 22, 2016 at 5:28 pm #251255
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    February 22, 2016 at 6:05 pm #251276
    naenia
    Member
    Post count: 22

    Could you try now? Thanks!

    February 23, 2016 at 6:21 pm #251596
    naenia
    Member
    Post count: 22

    Any news?

    February 23, 2016 at 6:47 pm #251603
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Yes I can login now thanks. You have not imported the XML content. Please do so: https://www.dropbox.com/s/9hfa7ytj6c6y96t/clique.wordpress.demo.content.xml?dl=0

    Instructions: http://clique.swiftideas.net/documentation/#demo-content

    Thanks.

    February 23, 2016 at 7:18 pm #251606
    naenia
    Member
    Post count: 22

    I allready did it. I will try again. Thanks.

    February 24, 2016 at 12:31 am #251631
    naenia
    Member
    Post count: 22

    Did it again. Both files. Same result.

    Attachments:
    You must be logged in to view attached files.
    February 24, 2016 at 1:52 pm #251786
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    That should not stop the XML continuing.

    Can you add your FTP details?

    Thanks.

    February 24, 2016 at 5:10 pm #251814
    naenia
    Member
    Post count: 22
    This reply has been marked as private.
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    Posted in: Clique
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