New Landing › How can we help? › Themeforest Theme Support › Joyn › Master Slider not working after update

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Joyn
  • August 8, 2015 at 9:59 pm #202115
    TenfoldCreativeNZ
    Member
    Post count: 13

    After updating to JOYN 2.20, my homepage slider isn’t loading. Im getting the spinning wheel…

    I’ve tried a few things:
    – setting up new sliders
    – upgrading to Master Slider 2.18.2

    But nothing.

    Any ideas?
    thanks

    August 9, 2015 at 6:20 pm #202161
    TenfoldCreativeNZ
    Member
    Post count: 13

    actually lots of other content has been effected by the update, the content is on the page still its just opacity: 0…?

    weird

    August 9, 2015 at 6:33 pm #202163
    TenfoldCreativeNZ
    Member
    Post count: 13

    ive worked it out that anything with an animation is not showing.

    how can i fix this?

    August 9, 2015 at 6:44 pm #202164
    TenfoldCreativeNZ
    Member
    Post count: 13

    and also the button full screen shortcode isnt working…

    this update really screwed my site up!

    August 9, 2015 at 6:51 pm #202165
    TenfoldCreativeNZ
    Member
    Post count: 13

    i am on godaddy!

    August 9, 2015 at 6:55 pm #202166
    TenfoldCreativeNZ
    Member
    Post count: 13

    page with button full screen video – http://delnorth.com/steelflex/#productvideos

    August 10, 2015 at 8:05 am #202236
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems to be a problem, can you provide me admin access so I can try to sort it?
    Thanks

    -Rui

    August 10, 2015 at 9:17 am #202264
    TenfoldCreativeNZ
    Member
    Post count: 13

    hi’

    http://delnorth.com/wp-admin

    user:
    jonraymen
    pass:
    joyn123

    Ive switched to the swift slider and worked around the animation issue.

    I would like the animations to work, but if not, not a problem.

    They full screen video button really needs to work as it currently doesnt show anything so no one can see the videos.

    Any help would be good
    Thanks

    August 11, 2015 at 8:55 am #202622
    TenfoldCreativeNZ
    Member
    Post count: 13

    any movement on this…

    users cant access videos through the full-screen button modal ?

    please any help

    August 11, 2015 at 8:59 am #202627
    TenfoldCreativeNZ
    Member
    Post count: 13

    just saw the update.

    ran it and all working fine now.

    August 11, 2015 at 9:30 am #202643
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great.Glad it’s sorted.
    -Rui

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    Posted in: Joyn
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