Master Slider Doesn't Work in Internet Explorer

[dogcatmarketing]

Hello,

We are developing using the Atelier theme, but have run into an issue with the Master Slider plugin. The slider will not load in Internet Explorer whether we use the Header/Slider options for a page, shortcodes, or with the Swift element for sliders.

We have stripped the site down to as few plugins as possible, but have seen no change. We purchased Master Slider because we believed it to be compatible with Atelier.

We have already contacted support for the Master Slider; they say there is a third party script that changes the $.browser object which causes a conflict with the slider’s initialization… Having stripped the site, I’m pretty sure this is a theme issue.

Is Master Slider not compatible with this theme?

 

Thanks

[David Martin – Support]

Hey,

What version of IE are you using?

Thanks,
David.

[dogcatmarketing]

It works only in Edge mode. IE 10 and below won’t show it.

[Rui Guerreiro – SUPPORT]

Hi,

First of all the Master Slider is included with the theme and you can download it here.
http://www.swiftideas.com/forums/topic/cardinal-premium-plugins-latest-versions/

Try if possible to have a refund with them. Not sure if it’s possible but give it a try.

The page is in maintenance mode will need admin access to be able to check it.

-Rui