New Landing › How can we help? › Cardinal › Master slider cannot be updated and its not showing up on site

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Cardinal
  • April 18, 2016 at 1:22 am #262023
    3gems
    Member
    Post count: 44

    Hi,

    My website is live. And the master slider is not working.

    Please aid. Its urgent.

    You can view it on the home page.

    Thanks.

    April 19, 2016 at 10:07 am #262449
    David Martin – Support
    Moderator
    Post count: 20834

    You site is very dated, you need to update to version 2.4.4: https://www.dropbox.com/s/fadik2tufbdnxl4/cardinal.zip?dl=0. You have 2.33.

    Thanks.

    April 19, 2016 at 1:32 pm #262527
    3gems
    Member
    Post count: 44
    This reply has been marked as private.
    April 20, 2016 at 12:16 pm #262725
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    There is no update notice, the plugin is on Version 2.29.0.

    – Have you run the update in the meantime?

    Thanks.

    April 20, 2016 at 12:47 pm #262742
    3gems
    Member
    Post count: 44
    This reply has been marked as private.
    April 20, 2016 at 12:57 pm #262744
    David Martin – Support
    Moderator
    Post count: 20834

    No, you will get an auto update notice with the latest versions.

    Thanks.

    April 20, 2016 at 1:04 pm #262745
    3gems
    Member
    Post count: 44

    Okay. The auto update hasn’t been happening for me though. Noted on it. Will see what happen next updates. Thanks.

    April 20, 2016 at 2:33 pm #262779
    David Martin – Support
    Moderator
    Post count: 20834

    Ok, any future issues please open a ticket.

    Thanks.

    April 30, 2016 at 2:52 pm #264736
    3gems
    Member
    Post count: 44
    This reply has been marked as private.
    May 3, 2016 at 2:46 pm #265123
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    You need to add an image for each of your slides. Looks like some images are missing?

    – David.

    May 4, 2016 at 2:20 am #265284
    3gems
    Member
    Post count: 44

    Hi David,

    There are already pictures in each of the slide in Master slider.

    Please check through it.

    Thank you

    May 4, 2016 at 2:35 am #265286
    3gems
    Member
    Post count: 44

    Hi David,

    Instead of putting the master slider id 1 on the page itself.
    I drag and drop a master slider element in.

    Does this mean we cannot put the master slider id 1 on the page itself?

    Thank you.

    May 4, 2016 at 11:09 am #265361
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    If thats the same slider no you shouldn’t.
    It seems to work fine now.

    https://www.dropbox.com/s/9v3w0ay827dueq5/Screenshot%202016-05-04%2011.15.02.png?dl=0

    -Rui

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    Posted in: Cardinal
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