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    Posted in: Atelier
  • July 30, 2015 at 12:53 pm #199318
    Knaggsy
    Member
    Post count: 30

    Hi

    I have searched for help on this but can not find a solution.

    My blog is showing 3 columns in Masonry view however I have set it to 4 with no sidebars.

    It will change to 2 columns or 3 but not the 4 I want.

    Is there some setting I have missed?
    http://www.qrtise.com/blog/

    Regards

    Paul

    July 30, 2015 at 12:58 pm #199319
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide admin access to check your settings?

    -Rui

    July 30, 2015 at 1:57 pm #199358
    Knaggsy
    Member
    Post count: 30
    This reply has been marked as private.
    July 30, 2015 at 2:11 pm #199365
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I deactivated all plugins except SwiftFramework and it works fine.
    https://www.dropbox.com/s/53n5yhe4k3nl4xi/Screenshot%202015-07-30%2014.09.52.png?dl=0

    Disable all plugins and activate each at several to figure out what plugin is causing it.

    -Rui

    July 30, 2015 at 2:45 pm #199378
    Knaggsy
    Member
    Post count: 30
    This reply has been marked as private.
    July 30, 2015 at 2:53 pm #199380
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Apologize for any inconvenience, I did check the settings and they were fine and tried to go a little deeper checking for any plugin. Should had ask you to do it, but since I was already there in the admin I went forward with it.

    No plugin should delete anything when it’s deactivated if it does it then that can be a problem.

    Can you try to check again if the QR codes are there?

    -Rui

    July 30, 2015 at 3:04 pm #199383
    Knaggsy
    Member
    Post count: 30
    This reply has been marked as private.
    July 30, 2015 at 3:11 pm #199387
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Let us if you need further assistance.
    Thanks

    -Rui

    July 30, 2015 at 6:54 pm #199483
    Knaggsy
    Member
    Post count: 30

    Hi Rui

    Just to update on our issues.

    the fix for the products and demo QR Codes was to flushed the permalinks.

    But for your info or anyone else with a similar problem the Blog issue was due to a plugin using an older version of isotope.js this caused a conflict but is now sorted.

    So all in all good job.

    July 30, 2015 at 6:59 pm #199485
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok now it makes sense, was a bit strange that the information was deleted.
    Thanks for the heads on the isotope.

    -Rui

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