New Landing How can we help? Cardinal major technical issues

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  • Posted in: Cardinal
  • #134020
    syahrul123
    Member
    Post count: 26

    Ok this is so frustrating. I’m having alot of TECHNICAL ISSUES.

    1) Changes to my wordpress site are not being seen on the front end. When i make changes in the dashboard, the changes will not appear on the site. I have to refresh several times before the changes are reflected. In fact, this happens absolutely randomly. One refresh it works, the other refresh it wont.

    2) I cannot do any change of settings. Most of the time i cant even do any settings change. For example, i keep getting logged out. When i’m working almost anything i do will end up with a ‘please try again error’.This is frustrating because i can’t save my work. Hitting publish/save draft/preview will give a please try again error. If the error doesn’t pop up, the page refreshes to an empty page post again.

    3) Settings are not saved. This is serious. I mass thrashed 12 of the demo content. Refreshed the page…. and the 12 demo content posts were still there. Had to refresh a few times before this change was reflected. Refreshed a few times more, pages that were ancient ( i deleted these pages ages ago) REAPPEARED again.

    4) Products cannot be added. AFter publishing a product, it shows that it is sucessful. However clicking on view product immediately gives an ‘page is not found error’. The product is also not listed in the dashboard. Also, demo products that i thrased are still being listed even after deleting them permanently.

    #134241
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to disable all your plugins and check if the issue remains, because it can be a plugin conflict.

    -Rui

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