New Landing How can we help? Themeforest Theme Support Neighborhood Major problems – please help ASAP!

Viewing 5 posts - 1 through 5 (of 5 total)
  • #160234
    Jesper Billeskov
    Member
    Post count: 28

    Hi Swift,

    I have run into some major problems on my site Skateshop.dk 🙁

    The site worked perfectly yesterday, but I just noticed that some major functions do not work today such as ‘Add to cart’ button, products on front page, various design features and footer says ‘404’ to name a few.

    Do you know what has happened and how I could possibly fix this as soon as possible?

    Looking forward to your reply!!

    Regards,
    Jesper
    Skateshop.dk

    #160243
    Jesper Billeskov
    Member
    Post count: 28

    I have now activated my mother theme which solved some of the problems. I reckon this means that the problem exists in the child theme ???

    As you can see in the ‘Editor’ I have only got footer.php, functions.php and content-single-product.php in the child theme. However, a week ago or so I installed a caching plugin that placed some files in the child theme as well. I have not noticed these files before now.

    However, some problems are still there even though I changed back to the mother theme.

    #160285
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me correct admin login detail.
    Thanks
    Mohammad

    #160396
    Jesper Billeskov
    Member
    Post count: 28

    Hi Mohammad,

    Minutes after I wrote the second message my host suspended by site. Apparently my site had been hacked through the Revolution Slider plugin.

    Everything is back to normal now, so no worries anyway (Y).

    Cheers
    Jesper

    #160422
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Glad it’s sorted.
    -Rui

Viewing 5 posts - 1 through 5 (of 5 total)

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