New Landing › How can we help? › Themeforest Theme Support › Dante › Major problem with Revolution slider. Content below overlaps when site resizes

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    Posted in: Dante
  • February 28, 2014 at 3:43 am #52731
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Thanks @tyruladesign . Finally you fixed the issue . Now How can i help you ?

    With Best Regards
    Swift Ideas

    February 28, 2014 at 4:13 pm #52979
    tyruladesign
    Member
    Post count: 27

    This issue has not been solved Mohammad. My site is relying on revolution slider, with 1 slide. We will occasionally use 2 slides, but until then we must make sure the site displays correctly while it is only displaying 1. I cannot accept having 1 slide as a solution since the product is obviously broken. Please help with this issue, this is making me wish we chose another product since something so basic of this theme is malfunctioning.
    Thank you

    February 28, 2014 at 4:22 pm #52983
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please put this code <div style="clear: both; height: 10px;"></div> at start of content in content editor . Let me know your feedback .

    With Best Regards
    Swift Ideas

    February 28, 2014 at 4:30 pm #52989
    tyruladesign
    Member
    Post count: 27

    Mohammad I just tried the code and it does not fix the problem unfortunately

    February 28, 2014 at 4:31 pm #52990
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    Which page did you edit ?

    February 28, 2014 at 4:33 pm #52992
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @tyruladesign

    Interesting issue, but this can only be a bug with the CSS in the Revolution Slider – not the theme. Happy to assist you if you can provide a test page with a slider with a single slide? Let me know and I’ll look into it today for you.

    – Ed

    February 28, 2014 at 4:39 pm #52996
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have fixed your issue just put a blank spacer at top content . I have attached a screenshot .

    February 28, 2014 at 4:44 pm #53002
    tyruladesign
    Member
    Post count: 27

    Mohammad, thanks, but you already suggested this solution which does not work. Try making the window mobile size, then maximizing the window, this almost always breaks the page.

    February 28, 2014 at 4:49 pm #53006
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    Its not breaking at my side at resizing window .Please make test with original mobile device and desktop and let me know your feedback . End user will not test like that you .

    With Best Regards
    Swift Ideas

    February 28, 2014 at 4:51 pm #53007
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you install the latest version of the Revolution Slider plugin here – http://support.swiftideas.net/forums/topic/revolution-slider-latest-version-2/

    May be a bug that they have fixed.

    – Ed

    February 28, 2014 at 4:51 pm #53008
    tyruladesign
    Member
    Post count: 27
    This reply has been marked as private.
    February 28, 2014 at 4:57 pm #53018
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    @kyle ,please make test at your side http://tyrulla.com/ because i dont see any issue now .

    February 28, 2014 at 5:01 pm #53021
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I can confirm I am not getting the issue.

    – Kyle

    February 28, 2014 at 5:06 pm #53025
    tyruladesign
    Member
    Post count: 27

    Guys! Updating the slider did the trick! Luckily rev slider came out with an update that fixes this issue just a few days ago. Remember to update from within the plugin itself and not on the wordpress ‘plugins’ page.

    Now my question is, how do I retain ‘activation’ of the product? Didn’t Dante come with an active version?
    I’m getting the message:
    Hi! Please activate your copy of the Revolution Slider to receive automatic updates & get premium support.

    Many thanks to the great guys at swiftideas for your attention!

    February 28, 2014 at 6:18 pm #53042
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Glad I could help 🙂

    You can get updates through that topic – not possible to get auto-updates without purchasing individual license.

    – Ed

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