New Landing How can we help? Atelier Major Huge Issues after updates

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  • Posted in: Atelier
  • #297052
    dianavcarrico
    Member
    Post count: 56

    Hi.

    A lot of features after the updates are messed up, including the “titles” which are “images” that are supposed to be “full width” are now boxed, despite the fact that the “full width” option is enabled in all pages across the website.

    https://madeinyouthland.com/ (weekly picks, news…- the titles before the photos should be full width)
    https://madeinyouthland.com/shop/ (the titles before the photos should be full width and the swift slider as well…)

    ALSO, and this is even more of a serious issue… On each product page, everything inside the swift page builder is not showing. See screen shots of the back office of this link and how it’s NOT showing that part live: http://madeinyouthland.com/shop/youth-brighteyes-cream/

    This is happening with all the products.

    Lately, all updates are messing up somehow a feature or so. I need a urgent fix on this, since a lot of information is missing on the website, even legal information about the products (ingredients should be featured with each product and are not showing since the swift page builder is not working on product pages…)

    Best,

    Diana

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    #297427
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please ensure you have update to the latest SF and theme version we have fixed many of these issues, clear your browser cache once complete.

    What version of the theme do you have?

    What version of the Swift Framework plugin do you have?

    Please add a WP login for us to take a closer look.

    Thanks.

    #297519
    dianavcarrico
    Member
    Post count: 56
    This reply has been marked as private.
    #298033
    David Martin – Support
    Moderator
    Post count: 20834

    The 2.5.18 SF update should now resolve this. https://madeinyouthland.com/wp-admin/update-core.php

    Thanks.

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