New Landing › How can we help? › Atelier › MAJOR FAILURE

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    Posted in: Atelier
  • May 14, 2016 at 7:57 am #267526
    ebikezzz
    Member
    Post count: 13

    Not sure what happened I was updating plugins but all failed, I can not login

    any help ASAP please see attachment

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    May 14, 2016 at 10:27 am #267533
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    I’d suggest removing the /revslider/ folder within /wp-content/plugins folder via FTP. Ask your host if you aren’t sure – not sure the theme could have done anything to cause this, likely a lost connection during the process.

    – Ed

    May 15, 2016 at 12:56 am #267570
    ebikezzz
    Member
    Post count: 13

    Thank you.
    Via FTP I re uploaded the slider folder contents, looked like just what you said connection failed while updating plugin

    May 16, 2016 at 9:53 am #267657
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great, thanks Ed

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