New Landing How can we help? Themeforest Theme Support Neighborhood Main product image on product page has a weird zoom hover over it since update

Viewing 15 posts - 1 through 15 (of 17 total)
  • #320049
    f_hussain
    Member
    Post count: 49

    Hi

    The main product image on product page has zoomed the image size and has a weird reverse zoom hover over it since update. I want it to be a still image no zooming small using the hover and not zoomed in to start with. Please help

    Thank you in advance

    #320239
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @f_hussain

    What size do you have set for the product image in the WooCommerce settings? It looks as if your images are too small. You may also wan to try running the Regenerate Thumbnails plugin.

    – Ed

    #320826
    f_hussain
    Member
    Post count: 49
    This reply has been marked as private.
    #321004
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What sizes do you have set in WooCommerce > Settings > Products > Display.

    Please install and activate the supplied child theme, inside the child theme functions.php file paste this:

    remove_theme_support( 'wc-product-gallery-lightbox' );

    Please add a WP login for us to take a closer look.

    Thanks.

    #321330
    f_hussain
    Member
    Post count: 49
    This reply has been marked as private.
    #321559
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    You have not enabled or installed the child theme with the above code? Please action the above to remove the zoom.

    Password retrieval is not handled by the theme, this is default WordPress/WooCommerce functionality that you need to discuss with your hosting provider.

    Thanks.

    #321789
    f_hussain
    Member
    Post count: 49
    This reply has been marked as private.
    #321790
    f_hussain
    Member
    Post count: 49
    This reply has been marked as private.
    #321946
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    The child theme should be installed like a normal theme. It seems you are installing it has a plugin.
    Can you try again in Apperance-> Themes ?

    -Rui

    #321953
    f_hussain
    Member
    Post count: 49
    This reply has been marked as private.
    #322142
    David Martin – Support
    Moderator
    Post count: 20834

    Can you add your FTP details so I can see the child theme functions.php file – I’ll assist further.

    Thanks.

    #322226
    f_hussain
    Member
    Post count: 49
    This reply has been marked as private.
    #322549
    David Martin – Support
    Moderator
    Post count: 20834

    FTP is advisable for error prevention.

    Please now re-test, I have also had to add this CSS:

    img.zoomImg {
        display: none!important;
    }
    #322888
    f_hussain
    Member
    Post count: 49
    This reply has been marked as private.
    #323032
    David Martin – Support
    Moderator
    Post count: 20834

    As mentioned, can you add your FTP details.

    Thanks.

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