New Landing › How can we help? › Themeforest Theme Support › Uplift › Main menu pugging

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Uplift
  • June 14, 2016 at 1:35 pm #274627
    Usernameatao
    Member
    Post count: 9

    Hi,

    I uploaded to theme version 1.1 couple days ago. Now i tried to add new pages to my main menu, but it dosent work for some reason.

    I cant even delete the old ones, when I click save menu it says menu has been updated but nothing changes. Cant figure out whats wrong.

    Thanks for help.

    June 14, 2016 at 2:59 pm #274659
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can’t login in your site.
    Can you deactivate all plugins so I can try again.

    -Rui

    June 14, 2016 at 3:08 pm #274666
    Usernameatao
    Member
    Post count: 9

    all plugins now disabled

    June 14, 2016 at 3:29 pm #274675
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can’t login is taking too long.

    It seems that your server is running out of memory. You need to adjust/add you WordPress memory settings inside the wp-config.php file

    Change your WordPress memory to 128M or a maximum 256M.

    Also check the official documentation from WordPress in the link below.
    https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    -Rui

    June 14, 2016 at 4:14 pm #274689
    Usernameatao
    Member
    Post count: 9

    Changed it to 128M

    June 14, 2016 at 4:37 pm #274697
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s already faster, I just activated Woocommerce and SwiftFramework.
    Can you try to add the pages to the main menu again?

    -Rui

    June 14, 2016 at 5:21 pm #274710
    Usernameatao
    Member
    Post count: 9

    Tried adding pages to menu, wont work. Deleting does not work either.

    June 14, 2016 at 5:33 pm #274711
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you check in your server error logs if any additional information appears there?
    Thanks

    -Rui

    June 14, 2016 at 5:54 pm #274719
    Usernameatao
    Member
    Post count: 9
    This reply has been marked as private.
    June 15, 2016 at 6:50 am #274792
    Usernameatao
    Member
    Post count: 9
    This reply has been marked as private.
    June 15, 2016 at 8:00 am #274804
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Must be a cache issue, do you have any caching on your site?

    – Kyle

    June 15, 2016 at 8:29 am #274813
    Usernameatao
    Member
    Post count: 9
    This reply has been marked as private.
    June 15, 2016 at 10:50 am #274869
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Not sure if your server had any other cache mechanism. Glad it’s ok for now.

    -Rui

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    Posted in: Uplift
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