New Landing › How can we help? › Atelier › Main Header Text (logo text) Error

Viewing 15 posts - 1 through 15 (of 23 total)
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    Posted in: Atelier
  • June 10, 2016 at 12:44 pm #273806
    dej888
    Member
    Post count: 181

    Hello,
    On blackberry device, for some reason the logo area is not showing crisp and is showing as it looks broken.

    What i did is just changed the font for the text on the logo to Lato Hairline.

    Thoughts why this is like this? Customers have brought this to my attention!

    June 10, 2016 at 12:53 pm #273812
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me specific page url with issue and attach a screenshot image also.
    Thanks
    Mohammad

    June 10, 2016 at 1:13 pm #273819
    dej888
    Member
    Post count: 181

    Hi Mohammad,

    It was on blackberry device. I do not have one, or a screen shot. It is the main title/ logo for my site that is showing improperly on the mobile device.

    I do not know how to replicate..

    June 10, 2016 at 5:52 pm #273915
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me specific page url with issue.
    Thanks
    Mohammad

    June 15, 2016 at 2:28 pm #274939
    dej888
    Member
    Post count: 181
    This reply has been marked as private.
    June 16, 2016 at 10:33 am #275172
    David Martin – Support
    Moderator
    Post count: 20834

    Please add a URL or staging URL.

    – David

    June 21, 2016 at 2:33 am #276017
    dej888
    Member
    Post count: 181
    This reply has been marked as private.
    June 22, 2016 at 11:04 am #276352
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please go to Admin > Theme Options > Mobile Header Options > Upload the dark logo here. I see the light logo here. You can check my attachment.

    Thanks
    Mohammad

    Attachments:
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    June 22, 2016 at 12:44 pm #276406
    dej888
    Member
    Post count: 181
    This reply has been marked as private.
    June 22, 2016 at 12:46 pm #276410
    dej888
    Member
    Post count: 181
    This reply has been marked as private.
    June 22, 2016 at 1:23 pm #276423
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please set the font logo. I will check it on android device.
    Thanks
    Mohammad

    June 22, 2016 at 1:54 pm #276434
    dej888
    Member
    Post count: 181
    This reply has been marked as private.
    June 22, 2016 at 1:59 pm #276438
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    #mobile-logo.logo-center h1,#logo h1 {
   font-weight: 300 !important;
}

    Thanks
    Mohammad

    June 22, 2016 at 2:32 pm #276455
    dej888
    Member
    Post count: 181

    added! can you confirm to see?

    i do not have android device.

    June 22, 2016 at 2:58 pm #276461
    dej888
    Member
    Post count: 181
    This reply has been marked as private.
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    Posted in: Atelier
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