New Landing How can we help? Themeforest Theme Support Supreme Main Detail Options – Author info

Viewing 15 posts - 1 through 15 (of 20 total)
  • Posted in: Supreme
  • #12730
    wwiderock
    Member
    Post count: 40

    Hi,
    In the ‘Main detail options’ I have selected only “Include related articles”, (not “Include author info” and not “Include social sharing”, but the author info comes anyway. Can you help me? Doesn’t it work?

    Thanks, ๐Ÿ™‚

    #13240
    wwiderock
    Member
    Post count: 40

    Hello!

    Do you know something about this? Can you help me with that?

    Thank you.

    #13255
    kindtrepreneur
    Member
    Post count: 27

    I have just posted a new article today and I did uncheck the author bio since I am using fancy author and things are working OKAY. Yo just have to make sure the box is unchecked.

    #13471
    wwiderock
    Member
    Post count: 40

    Hi,

    I had the box unchecked in all my posts.
    I have tried to check it – save – uncheck again and it seems to work, so I will try it in all of them again and if it works, I’ll make them public.

    Thank you for your help.

    #13528
    kindtrepreneur
    Member
    Post count: 27

    Everytime you make changes, just make sure you clear your browser’s cache..That is what I do everytime I make changes with this theme..:-)

    #13639
    wwiderock
    Member
    Post count: 40

    Hi,

    After trying it with my browser’s cache previously cleaned, and tasting it with some posts already written and with some new posts, I found that the only way to make it work is writing the post and saving it with the option checked, and then uncheck it and save it again. But it never works for me if I uncheck it when I write the post at first, as I think it should do.

    It is not how it is supposed to be working, is it?
    Am I the only person who is having this issue?

    Thank you for your help ๐Ÿ™‚

    #15288
    Cosmin – SUPPORT
    Member
    Post count: 3851

    So is this happening for newly created posts? Not posts that were already there before installing our theme?

    Because I know there are issues with old posts in this regard, not with posts that you create after installing the theme. Can you please confirm this, as I’d need to inform the developer if that’s the case.

    Regards,

    โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”

    Cosmin
    Support Assistant

    #15348
    wwiderock
    Member
    Post count: 40

    Hi Cosmin,

    Before instaling Supreme I had Flexform, with is also yours, and after having a few unsolved issues, I decided trust Swift Ideas again and get Supreme. To avoid any possible remaining failure, I deleted everything from the server, instaled the theme from 0, and I’m introducing all posts one by one again.

    So, all posts are new, and all the issues are new too.

    Hope you can help me.

    Thank you!!

    #15426
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hmmm, this shouldn’t be happening for new posts. Can you please privately reply with your WP admin login for me to have a look at the setup?

    Regards,

    โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”

    Cosmin
    Support Assistant

    #15504
    wwiderock
    Member
    Post count: 40

    Hi,

    I had already told you on JULY 30 that
    “tasting it with some posts already written and with some new posts, I found that the only way to make it work is writing the post and saving it with the option checked, and then uncheck it and save it again. But it never works for me if I uncheck it when I write the post at first, as I think it should do.”

    Sending you the web on private now.

    Thanks.

    #15505
    wwiderock
    Member
    Post count: 40
    This reply has been marked as private.
    #16277
    Cosmin – SUPPORT
    Member
    Post count: 3851
    This reply has been marked as private.
    #16315
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Ok, I see what’s happening. If you check the top of single.php you’ll find:

    if ($show_author_info == "") {
        $show_author_info = true;
        }
    	$show_social = get_post_meta($post->ID, 'sf_social_sharing', true);
        if ($show_social == "") {
        $show_social = true;
        }
    	$show_related = get_post_meta($post->ID, 'sf_related_articles', true);
    	if ($show_related == "") {
        $show_related = true;
        }
    

    These basically set the value to true if they haven’t been set. If you’d prefer them to be false, then please change the ones you wish.

    – Ed

    #16483
    wwiderock
    Member
    Post count: 40

    Hi,

    I don’t understand what you mean. You mean I have to change something somewhere?

    I don’t want to disable that option, just want to be able to chose in which ones that info is seen and in which it is not. Isn’t it supposed that the only thing I have to do is check/uncheck the box depending on the option I prefer for every post?

    Then how can it be solved?

    Sorry about the setup, I will send it to you, :).

    #16485
    wwiderock
    Member
    Post count: 40
    This reply has been marked as private.
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