New Landing › How can we help? › Cardinal › Mailto: link not working

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Cardinal
  • May 26, 2016 at 1:42 am #270268
    csassz
    Member
    Post count: 3

    Hi, for some reason my email link is not
    working.

    Can you help? Thanks!

    May 26, 2016 at 7:51 am #270288
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Need an Auth login to see the site

    – Kyle

    May 30, 2016 at 10:43 pm #271238
    flashden422
    Member
    Post count: 66

    Hello, I’m having the same problem with the mailto code not working (in the Cardinal Theme). Here’s an example of the code I used:

    <strong><a href="mailto:[email protected]?subject=Subject Line Goes Here &body=Some example body text goes here.">Click here to email us.</a></strong>

    Can you let me know how to fix this?

    Thanks!

    May 31, 2016 at 11:02 am #271333
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Try to have only the email and the subject like this.
    <a href="mailto:[email protected]?Subject=Hello%20again" target="_top">Send Mail</a>

    Hope it helps.

    -Rui

    May 31, 2016 at 2:00 pm #271405
    flashden422
    Member
    Post count: 66

    Thanks Rui,

    After seeing your code and working with what I had I found that the problem was a ” | ” spacer character I was using to separate out some of the words in the subject line. After removing that it worked just fine even with the additional email body text code.

    Thanks!

    May 31, 2016 at 2:17 pm #271407
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great, thanks Rui

    – Kyle

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