New Landing How can we help? Themeforest Theme Support Dante Logo sizing and slider sizing issue if IE and Safari

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Dante
  • #149643
    rterrana
    Member
    Post count: 19

    I am seeing an issue within Safari intermittently where the logo does not size right. Also in Internet Explorer the rev slider is showing up very small. Please see attachments. What can I do to fix This?

    Attachments:
    You must be logged in to view attached files.
    #149880
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    In your theme options, you have the max logo height set to 42px, set it to 100px

    – Kyle

    #150175
    rterrana
    Member
    Post count: 19

    That did not fix the issue in Safari, the logo is still very small. Also, In Internet Explorer, the slider shows up very small. Please advise.

    Attachments:
    You must be logged in to view attached files.
    #150702
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    This is what I’m seeing in Safari on Windows.
    https://www.dropbox.com/s/10vpc5t5mblnecz/safari_issue.png?dl=0

    Can you try to clear the browser cache and check again?

    I’m facing the same issue in Internet explorer. Will check with the development team.

    -Rui

    #205593
    rterrana
    Member
    Post count: 19

    Rui,

    I am still having these issues on a number of my sites. Did you come up with a fix?

    #205969
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Since February we did a lot of fixes and updates. You have and update pending.
    https://www.dropbox.com/s/g5jgsen28upl10s/Screenshot%202015-08-20%2022.51.02.png?dl=0

    Update to the latest version and clear the browser cache and try again.
    Let us know the existing issues after doing this.

    -Rui

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.