New Landing › How can we help? › Atelier › Logo size ratio out of proportion

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    Posted in: Atelier
  • June 25, 2015 at 11:28 pm #188817
    nickmann
    Member
    Post count: 45

    Hello My logo on my website tyypoprints.com is completely out of proportion and I’ve re-uploaded my logo and changed to default settings but it still remains out of proportion. Help?

    June 26, 2015 at 9:15 am #188909
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Your site is down, please check

    – Kyle

    June 26, 2015 at 9:24 pm #189257
    nickmann
    Member
    Post count: 45

    That’s interesting, it’s live for me and my friend. Can you check again?

    June 27, 2015 at 2:45 am #189274
    nickmann
    Member
    Post count: 45

    Also, my header does not appear till you start scroll for some reason. Also I can’t change headers at all.

    June 27, 2015 at 6:51 pm #189336
    nickmann
    Member
    Post count: 45

    I’ve just checked my site on Chrome and the CSS looks all over the place for some reason. Safari looks good though. help?

    June 29, 2015 at 8:20 am #189540
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    http://d.pr/i/17UOJ/14mGV7cZ still can’t access the site

    June 29, 2015 at 5:33 pm #189874
    nickmann
    Member
    Post count: 45

    I’ve just fix it with my domain provider, my apologies, can you check again?

    June 30, 2015 at 8:15 am #190019
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Still the same, will forward to my colleague to see if he can access the site

    – Kyle

    June 30, 2015 at 11:17 am #190093
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can’t access, check if the site address is correct.

    -Rui

    June 30, 2015 at 5:42 pm #190326
    nickmann
    Member
    Post count: 45

    https://www.tyypoprints.com is the full name

    July 1, 2015 at 7:16 am #190442
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Check now, you had your logo max height set to 30px when the image is 150×150

    – Kyle

    July 1, 2015 at 8:41 am #190474
    nickmann
    Member
    Post count: 45

    Thank you! Everything is now good.

    July 1, 2015 at 8:43 am #190475
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem 🙂

    July 1, 2015 at 8:44 am #190476
    nickmann
    Member
    Post count: 45

    Oh, as it turns out the problem is still there on Chrome browser, but looks fine on Safari browser. Do you know why?

    July 1, 2015 at 8:50 am #190478
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You’ll need to clear your cache

    – Kyle

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