New Landing › How can we help? › Themeforest Theme Support › Dante › logo shows in different size in different browser

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    Posted in: Dante
  • August 6, 2015 at 1:48 pm #201392
    TLpro
    Member
    Post count: 34

    Hi Support team,

    I have a big problem with the logo. Firstly, I’d like it become bigger as it is too small in header. Secondly, it shows different size in different browsers. The logo size is too small in Safari browser, while it is too large to overlap the home page slider in Opera and Firefox browsers. I am happy with the large size but I do not want it overlap the slider.

    The question is how to keep the logo in same size in different browser. Also, how to keep the logo width is same size as the op Bar left text width but do not overlap the slider.

    Thank you.

    Cheers,
    Christal

    August 7, 2015 at 4:33 pm #201996
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us an mockup image of how you would like it to look like so we can check what is possible to do?
    Thanks

    -Rui

    August 10, 2015 at 6:42 am #202224
    TLpro
    Member
    Post count: 34

    Hi Rui,

    Please view the attached mockup. I’d like the logo’s width slightly smaller than the top Bar left text width but there is some gap between the logo and the home page slider. Also, when I roll the page down, the logo should not overlap the home page slider. Please advise how to make it work. Thanks.

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    August 11, 2015 at 10:54 am #202694
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You should create a retina logo that will be the double size of the original one.
    can you also provide admin access to check your logo settings?

    Thanks

    -Rui

    August 12, 2015 at 10:45 am #203105
    TLpro
    Member
    Post count: 34
    This reply has been marked as private.
    August 13, 2015 at 11:50 am #203597
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    The password doesn’t work, can you check again?
    -Rui

    August 13, 2015 at 1:12 pm #203681
    TLpro
    Member
    Post count: 34
    This reply has been marked as private.
    August 13, 2015 at 5:34 pm #203808
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I change the height parameter of the logo to match the 75px. You didn’t upload yet the retina version, don’t forget that.

    I couldn see the front end of the site because it seems that your server is running out of memory, at the moment you have 40M.

    You need to adjust/add you WordPress memory settings inside the wp-config.php file

    Change your WordPress memory to 128M or a maximum 256M.

    Also check the official documentation from WordPress in the link below.
    https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    -Rui

    August 14, 2015 at 1:19 am #203909
    TLpro
    Member
    Post count: 34

    Hi Rui,

    I uploaded the retina logo with the standard logo at the same time. Did I make a mistake? Could you please have a look the attachment. If it is not right, please advise where should I upload. I can view my site on Opearl and Firefox browser but not the Safari browser since last night. And the logo still overlap the home page content when I roll the page down. How to set up the setting to keep the header maintain the same height when I roll down the page?

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    August 15, 2015 at 4:58 pm #204316
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Are you using Safari on a retina display? Checked Safari here on non-retina and works exactly the same for me.

    – Ed

    August 16, 2015 at 10:50 am #204353
    TLpro
    Member
    Post count: 34

    Hi Ed,

    I have my SEO company fixed the issue. Thank you anyway.

    Cheers,
    Christal

    August 17, 2015 at 12:33 pm #204561
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it’s sorted. Thank Ed.
    -Rui

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