New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Logo Resolution issue – OSX

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Neighborhood
  • March 24, 2014 at 8:50 am #60133
    paololee
    Member
    Post count: 149

    Hello Guys,
    the logo i have uploaded is .png but there is an resolution issue.
    If i browse with OSX leopard the size and resolution is good, if i browse with maverick osx or prevues release i got issue.

    March 24, 2014 at 8:51 am #60134
    paololee
    Member
    Post count: 149
    This reply has been marked as private.
    March 24, 2014 at 9:49 am #60177
    Melanie – SUPPORT
    Member
    Post count: 11032

    Can you show us a screenshot of what you see? I don’t see anything off on your site.

    Cheers

    March 24, 2014 at 9:55 am #60181
    paololee
    Member
    Post count: 149
    This reply has been marked as private.
    March 25, 2014 at 9:46 am #60621
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    What browser are you using?

    Im on Mac and tested in all browsers and it looks fine (see screenshot)

    – Kyle

    March 25, 2014 at 10:44 am #60662
    paololee
    Member
    Post count: 149

    Oh! I use safari and I use MacBook Pro 15 Retina.

    It’s so strange. How is it possible?

    I will go check to the Apple store using all Mac they have

    Thanks
    P.

    March 25, 2014 at 10:47 am #60667
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem, maybe because MacBook pros are retina, however this should not be a problem, as I’ve not got mine with me right now I can’t test.

    – Kyle

    April 2, 2014 at 2:47 pm #63803
    paololee
    Member
    Post count: 149

    Hi, but it doesn’t look good! How can we fix that?

    Thanks
    P.

    April 2, 2014 at 3:14 pm #63819
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You need to upload the retina logo in your theme options

    – Kyle

    April 2, 2014 at 3:15 pm #63821
    paololee
    Member
    Post count: 149

    how can i make it?

    April 2, 2014 at 3:51 pm #63837
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What do you mean?

    – Kyle

    April 2, 2014 at 4:14 pm #63854
    paololee
    Member
    Post count: 149

    i mean how to make retina logo?

    April 2, 2014 at 4:17 pm #63856
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Upload an image twice as big as your normal logo

    – Kyle

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    Posted in: Neighborhood
Viewing 13 posts - 1 through 13 (of 13 total)

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